veteran hand shaking

Accessibility

The National WWII Museum is committed to making its galleries, exhibits, pavilions, and programs accessible to all visitors. For more information about Museum access for visitors with disability or accessibility needs, please review the following options. If you have any further questions, please contact accessibility@nationalww2museum.org.

Visitors with Limited Mobility
  • Manual wheelchair rentals are available on a first-come, first-served basis.
  • Handicapped parking spots are available in the Museum garage.
  • All entrances (located on Higgins Boulevard) have accessible entrances.
  • All public restrooms have wheelchair-accessible stalls.
  • Elevators are offered throughout the Museum wherever stairs are available.

 

Visitors who are Blind or Partially Sighted
  • Complimentary guided tours of the Road to Tokyo exhibit for visually impaired or blind visitors are available by request with a two-week advance notice. 
  • Large-print visitor guides—COMING SOON!

 

Visitors who are Deaf or Hard of Hearing
  • Staff members with American Sign Language (ASL) training are indicated by wearing ribbons saying “I’m learning ASL.”
  • Exhibit videos have open captioning in English.
  • The main features for Final Mission: USS Tang Submarine Experience and Beyond All Boundaries do not have captioning.
  • ASL interpreters are available for Beyond All Boundaries if given 48-hour notice.
    • There is no ASL interpretation for Final Mission: USS Tang Submarine Experience.
  • Sound amplifying devices for Beyond All Boundaries are available by request in Solomon Victory Theater.

 

Visitors on the Autism Spectrum/Visitors with Dementia/Visitors with Post-traumatic Stress Disorder (PTSD)
  • Partnership with KultureCity®—COMING SOON!
  • Due to the nature of the content, we advise discretion in Museum exhibits and especially for Beyond All Boundaries and Final Mission: USS Tang Submarine Experience.

 

Families and Breastfeeding/Pumping Mothers
  • Changing stations are available in all family restrooms. 
  • Mothers can breastfeed anywhere on campus; privacy is available in family restrooms.

 

Foreign Language Visitors
  • Campus Guides in Spanish are available.
    • French, Chinese, and Japanese—COMING SOON!
  • Staff members fluent in other languages are indicated by a nametag ribbon.
  • Spanish and French Public Tours
    • Public tours in French are available every second Tuesday of the month at 11:30 a.m. (subject to docent availability).
    • Public tours in Spanish are available every second Friday of the month at 11:30 a.m. (subject to docent availability).

 

General Information
  • Support Persons
    • We offer a free Museum Campus Pass for one professional aide assisting a visitor with a disability.
  • Only service animals are allowed around the Museum’s campus and exhibits.
  • Small bags and backpacks are allowed into the Museum as well as Beyond All Boundaries and Final Mission: USS Tang Submarine Experience. All bags are subject to random search at the discretion of security.
  • For further information and assistance on-site, please visit the Guest Services Desk.
  • For more information on general Museum FAQs, visit https://nationalww2museum.org/about-us/frequently-asked-questions.
  • Contact Information