Special event in US Freedom Pavilion

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Careers at The National WWII Museum

Thank you for your interest in employment opportunities at The National WWII Museum. The National WWII Museum is an Equal Opportunity Employer and seeks diversity in its workforce. We are dedicated to a policy of non-discrimination in employment on any basis including age, sex, race, religion, national origin, sexual orientation, or disability. Consistent with the Americans with Disabilities Act, applicants may request accommodations needed to participate in the application process.

No phone calls or walk-ins please.

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Internship Opportunities

Want to become an intern at the Museum? Learn more about internship opportunities.

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AVAILABLE POSITIONS

 

Assistant Entertainment Manager

This position reports to the Managing Director of Entertainment and assists in the administrative and production needs of the Entertainment Department which produces main stage shows in BB’s Stage Door Canteen, other Museum venues, and at off-site locations throughout the US.  The primary responsibilities for this position include providing assistance as necessary for Museum productions and performing administrative duties as necessary.

The ideal candidate will have a degree in Theater Arts or Arts Administration or two years of relevant experience.  In addition, knowledge of 1940s-era entertainment and the ability to work a flexible schedule are a must.

Apply now.


Associate Vice President of Annual Giving and Membership

This senior management position reports to the Vice President of Institutional Advancement and is responsible for developing, implementing, managing, and growing key sources of annual operational revenues for the Museum.  These include charter membership and donor contributions, individual and corporate donations to the Patriots Circle, and operating revenues realized through the Museum’s memorial brick program and other tribute projects. 

The National WWII Museum has arguably one of the biggest and most successful annual giving programs in the country.  It is expected that this position will not only add value to this success, but take the program to the next level.

Essential duties of this position include the following:

  • Provides leadership to and supervises the Director of Patriots Circle, Director of Charter Membership and Membership and Brick Services Director.

  • Develops, implements, and manages strategies for growing and sustaining one of the top national museum membership programs in the nation with the use of direct mail, on-site sales, and other tools; key areas of focus include new member recruitment, member retention, and providing customer service.

  • Manages the growth of the national Patriots Circle program for both individuals and corporations.

  • Works with Institutional Advancement staff to identify major gift and planned gift prospects within the Museum’s membership base.

  • Supervises the implementation and management of the memorial brick program and tribute products.

The ideal candidate will have a Bachelors degree in Marketing or similar field (Masters degree preferred) and a minimum of five years fundraising experience at the management level with evidence of success in membership programs, annual fund solicitations, and managing staff effectively. 

In addition, experience designing, implementing, and managing national direct mail / direct marketing programs along with a strong working knowledge of best practices, principles, tools, and methodologies of development and fundraising are a must.  Finally, excellent communication, organizational, interpersonal, and leadership skills as well as proficiency in Microsoft Office, statistical analysis techniques, and database and spreadsheet applications are required

Apply now.


Passenger Sales Coordinator

This full-time position reports to and is responsible for supporting the Passenger Sales Manager and Director of Travel & Conference Sales. Support duties focus on the Museum’s wide array of signature educational programs, including battlefield tours for adult audiences, student travel programs and leadership academy, the annual International Conference on WWII, endowed lectures, and symposia. A strong emphasis of this position will be assisting guests and potential guests with program questions and reservations, as well as managing payments. The Passenger Sales Coordinator will work closely with sales and operations team members to ensure timelines are met.

The ideal candidate will have a proven track record of administrative support and proficiency in Microsoft Office, especially Word and Excel. In addition, excellent communication and interpersonal skills are a must as are effective organizational and time management skills. Finally, knowledge of WWII history and geography is a plus.

Apply now.


Sales Associate (Part-time)

This position reports to the Museum Store Manager and is responsible for all aspects of customer service in the Museum stores. Job duties include greeting and assisting customers, accurately processing transactions, stocking shelves, and maintaining a clean and orderly store.

The ideal candidate will have good communication skills, basic merchandising skills, and basic math skills. In addition, the ability to work on weekends and holidays is required.

Apply now.


Museum Store Supervisor

This position reports to the Museum Store Manager and is responsible for all aspects of customer service in the museum stores.  In the absence of the Store Manager, the Supervisor oversees all aspects of retail operations as well as retail staff.  The Supervisor acts as a resource to Sales Associates for customer inquiries, reserve funds, and product / price discrepancies.  Other job duties include greeting and assisting customers, ensuring adequate change in cash drawers, accurately processing transactions, stocking shelves, maintaining a clean and orderly store and undertaking other duties and special projects as assigned by the Store Manager.

The ideal candidate will have a minimum of two years retail management experience and basic merchandising skills.  In addition, excellent customer service and communication skills are a must.  Finally, the ability to work a flexible schedule, including weekends and holidays, is required.

Apply now.


Executive Assistant to the Vice President of Institutional Advancement

This position serves as the primary support position to the Vice President and is responsible for a wide variety of internal and external communications involving day-to-day operations with specific attention to coordinating the work of the Vice President. Additionally, the Executive Assistant performs numerous complex administrative tasks requiring exceptional proficiency in Microsoft Office applications.

The ideal candidate will have a Bachelor's degree and a minimum of five years senior level administrative experience. In addition, exceptional oral and written communication skills, proficiency in Microsoft Office (especially Excel), and the ability to work with sensitive and confidential information are required. Finally, exceptional organizational and interpersonal skills, sound judgment, and the ability to work on multiple assignments under pressure while consistently meeting deadlines are a must.

Apply now.


Security Officer

This position is responsible for ensuring the safety and security of all guests, staff, and Museum properties in accordance with Museum policies and procedures.  The ideal candidate will have experience in law enforcement, security, or military service.  In addition, the ability to work a flexible schedule (which includes weekends and holidays) and perform the physical demands of the position is required.

Apply now.


Membership Services Coordinator

This position works as part of a team to review and respond to all member inquiries received by phone, mail, and email.  The Membership Services Coordinator ensures constituent records are updated with proper contact, relationship, and solicitor information in all databases (Raiser’s Edge, Eprisa, Convio).  This position also provides support as necessary to the Museum’s brick program.  All work is done under the supervision of the Director of Member & Brick Services with some coordination with the Director of Charter Membership.

The ideal candidate will have a minimum of two years experience in non-profit development and have knowledge of computer software for development, preferably in Raiser’s Edge.  In addition, excellent customer service and communication skills are a must.  Finally, the ability to consistently meet deadlines and a willingness to work a flexible schedule when necessary are required.

Apply now.


Director of Exhibits

This position reports to the Associate Vice President of Education and Access and manages all aspects of the Museum’s special and traveling exhibits and assures best maintenance of permanent exhibits.  The Director of Exhibits supervises staff, vendors, fabricators, installers, hired labor and volunteers and requires moderate to heavy manual labor and air travel.  This position supervises the Exhibit Designer / Technician, the Traveling Exhibit Manager, volunteers, and interns in accordance with best professional museum practices and oversees and participates in exhibit design, fabrication, installation, and maintenance.

Qualifications

  • Bachelors degree in Industrial Design, Architecture, Graphic Design, Fine Arts, History, Museum Science or related field.  Masters degree preferred.
  • A minimum of five years experience in exhibit design and fabrication.
  • Demonstrated skill in developing, designing, fabricating, and installing exhibitions.
  • Strong organizational, negotiating, and interpersonal skills; strong written, verbal, and visual communication skills.
  • Experience in budgeting and personnel management.
  • Ability to lead a team, multi-task, and work well under pressure to meet deadlines and manage multiple projects concurrently.
  • Ability to work with hand tools and power tools to fabricate and maintain exhibits.
  • Skilled in 3-D drafting software such as AutoCAD, Vectorworks, or SketchUp.
  • Strong graphic design skills; expert-level skills in Adobe InDesign, Photoshop, and Illustrator.
  • Ability to create design packages that include exhibit elevations and renderings for presentation.
  • Skilled in artifact handling and mount making.

Apply now.


Collections Manager

This position reports to the Assistant Director for Collections Management and is primarily responsible for the physical care of the artifacts in the permanent and education collections.  Duties include artifact condition reports, proper storage housing, organization of on-site and off-site storage areas, cataloging incoming artifacts, numbering artifacts, and inventory.  Artifact photography and database entry and retrieval will also be required as will environmental monitoring and the coordination of conservation treatment as required.

Qualifications

  • Masters degree in Museum Studies or a related field preferred.  Bachelors degree in museum science, history, historic preservation or related field required.
  • 3-5 years working in a museum as a collections manager or similar.
  • Demonstrated knowledge of museum registration procedures, collections records management with ability to work with computerized collections databases and object handling.
  • Experience in artifact cataloging, photography, and condition reporting required.
  • Knowledge and experience working with a major collection management database.
  • Strong written communication skills as well as strong organizational skills.
  • General knowledge of World War II era history and material culture preferred.

Apply now.


Admissions Associate

This part-time position reports to the Visitor Services Manager and is responsible for maintaining a welcoming rapport with visitors and providing information and customer service as necessary.  This position processes ticket orders in a courteous and visitor-focused manner.

The ideal candidate will have outstanding customer service skills and experience working with the public.  In addition, experience balancing daily receipts is preferred and strong communication skills are essential.  Finally, the ability to work a flexible schedule is a must as weekend work is required.

Apply now.


Director of Travel & Conference Sales

This position is responsible for the sales and marketing duties of the Museum’s wide array of signature educational programs which include Normandy Academy, Student Leadership Academy, WWII history battlefield affinity-based tours for adult audiences, the annual International Conference on WWII, endowed lectures, and symposia.

A strong emphasis of this position will be streamlining current sales efforts along with establishing new sales channels for these products. The ideal candidate will have a strong track record in successful program sales as well as in-depth experience in forming partnerships with universities, tour operators, educational institutions and travel related organizations. Experience in the affinity travel market is preferred. The Director will work closely with the Associate Vice President of Travel & Conference and the Travel Marketing Manager on refining existing annual sales efforts and creating new and highly effective sales plans. This position shall also foster a productive and collaborative relationship with the Museum’s marketing team to improve upon current branding, collateral, website, and e-communications.

This position is supported by a team of five full-time staff and reports to the Associate Vice President of Travel & Conference.

Apply now.


Assistant Director for Digital Collections

The National WWII Museum seeks a skilled, innovative, and collaborative professional to serve as Assistant Director for Digital Collections, working with the Museum’s historic artifact collection, archives and rare books, oral histories, archival image and film collection, and select other materials. The Assistant Director leads, coordinates, participates in, and/or collaborates on initiatives and activities designed to build digital collections that facilitate access to the Museum’s holdings. Reporting to the Director of Curatorial Services, the Assistant Director for Digital Collections will help conceive and implement a strategy to expand the Museum’s digital presence and make the Museum’s extraordinary collections available in digital form. On a day-to-day basis, the Assistant Director will coordinate processes to identify digitization priorities and will plan, manage, and carry out projects, create workflows, and serve as the liaison to digitization vendors and other partners. The successful Assistant Director will possess strong technical skills and knowledge, communicate effectively, work collaboratively and collegially with a broad spectrum of colleagues, and demonstrate the ability to grow and change.

Qualifications:

  • Master's degree from an ALA-accredited program with a concentration in archives management and/or special collections required.
  • Minimum five years experience in a museum, archives, or library image archive.
  • Experience with database management, time-based media management, digital rights management, metadata standards and practices, and data migration is required. 
  • Demonstrated knowledge of collections management systems required (KE EMu preferred) and digital asset management systems (NetX preferred).
  • Proven success in implementing workflows in a complex environment.
  • Supervisory experience and strong interpersonal and communication skills are a must.

Apply now.


CUSTODIAN EVENT SET UP PERSONNEL

This position reports to the Facilities Manager and is responsible for event set up as well as other custodial tasks. The primary job duties consist of setting up and breaking down tables and chairs for Museum events, floor care, pressure washing and other custodial tasks such as cleaning restrooms, vacuuming, dusting, mopping and cleaning glass.

The ideal candidate will be physically able to perform manual work and be familiar with cleaning procedures and custodial equipment. In addition, the ability to work a flexible schedule is a must.

Interested candidates should apply online or mail resumes to 945 Magazine St., New Orleans, LA 70130.

Apply now.


CUSTODIAN

This position reports to the Facilities Manager and is responsible for custodial tasks. Custodial tasks include general cleaning such as cleaning restrooms, vacuuming, dusting, mopping and cleaning glass as well as special floor care duties.

The ideal candidate will be physically able to perform manual work and be familiar with cleaning procedures and custodial equipment. In addition, the ability to work a flexible schedule is a must and basic knowledge of A/V equipment is helpful.

Interested candidates should apply online or mail resumes to 945 Magazine St., New Orleans, LA 70130.

Apply now.