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Careers at The National WWII Museum

Thank you for your interest in employment opportunities at The National WWII Museum. The National WWII Museum is an Equal Opportunity Employer and seeks diversity in its workforce. We are dedicated to a policy of non-discrimination in employment on any basis including age, sex, race, religion, national origin, sexual orientation, or disability. Consistent with the Americans with Disabilities Act, applicants may request accommodations needed to participate in the application process.

No phone calls or walk-ins please.

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Internship Opportunities

Want to become an intern at the Museum? Learn more about internship opportunities.

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AVAILABLE POSITIONS

 

Sales Associate (Part-time)

This position reports to the Museum Store Manager and is responsible for all aspects of customer service in the Museum stores. Job duties include greeting and assisting customers, accurately processing transactions, stocking shelves, and maintaining a clean and orderly store.

The ideal candidate will have a minimum of 2 years of retail experience, good communication skills, basic merchandising skills, basic math skills, and be passionate about retail. In addition, the ability to work weekends and holidays is required.

Apply now.


Spy Camp Assistant Coordinator

The Spy Camp Assistant Coordinator is a part-time, temporary position in the Education Department, reporting Tuesday, June 1, 2021 through Wednesday, July 7, 2021 and working Monday – Friday, 8:00 a.m. – 4:00 p.m. The Spy Camp Assistant Coordinator will assist the Youth & Family Engagement Specialist with the day-to-day management and implementation of the Museum’s three weeks of onsite Spy Camp. Duties include, but are not limited to, greeting campers upon arrival, leading hands-on activities, accompanying campers on tours of the Museum’s exhibits and field trips, maintaining the safety of campers, assisting and mentoring college-age interns, and completing additional administrative duties as needed.

Qualifications:

  • Bachelor’s degree required in education, history, arts administration or related field.
  • Minimum of two years’ experience working with elementary and/or middle school aged children in a school, camp, or related environment.
  • Must be mature, reliable, creative, friendly, and energetic.
  • Must be able to pass a background check and successfully complete Louisiana State mandatory reporter training (online).
  • Must be able to push, pull, and lift weights up to 20 pounds; may require prolonged siting, standing and/or walking during which time objects are transported; may require bending, squatting, or reaching and occasional use of equipment.

This position is subject to change in response to program needs as we continue to monitor the ongoing COVID-19 pandemic.

Apply now.


STEM Innovation Camp Assistant Coordinator

The STEM Innovation Camp Assistant Coordinator is a part-time, temporary position in the Education Department, reporting between Tuesday, June 1, 2021 through Wednesday, July 7, 2021 and working Monday – Friday, 8:00 a.m. – 4:00 p.m. The STEM Innovation Camp Assistant Coordinator will assist the Youth & Family Engagement Specialist with the day-to-day management and implementation of the Museum’s three weeks of onsite STEM Innovation Summer Camp. Duties include, but are not limited to, greeting campers upon arrival, leading hands-on activities, accompanying campers on tours of the Museum’s exhibits and field trips, maintaining the safety of campers, assisting and mentoring college-age interns, and completing additional administrative duties as needed.

Qualifications:

  • Bachelor’s degree required in education, history, arts administration or related field.
  • Minimum of two years’ experience working with elementary and/or middle school aged children in a school, camp, or related environment.
  • Mature, reliable, creative, friendly, and energetic.
  • Ability to pass background check and successfully complete Louisiana State mandatory reporter training (online).
  • Ability to push, pull, and lift weights up to 20 pounds; may require prolonged siting, standing and/or walking during which time objects are transported; may require bending, squatting, or reaching and occasional use of equipment.

This position is subject to change in response to program needs as we continue to monitor the ongoing COVID-19 pandemic.

Apply now.


Historian

The Historian is a PhD who plays a key role in the intellectual life of the Institute for the Study of War and Democracy at The National WWII Museum. The Historian will engage fully in the Museum and Institute activities, actively participate in the Museum’s partnership with Arizona State University, perform research and writing functions for the Institute’s Historical Research Services, take part in the public programs and presentations, and represent the Museum to the scholarly community at professional and academic conferences.

This position reports to the Executive Director of the Institute for the Study of War and democracy.

Specific job responsibilities include the following:

  • Participate in and teach courses offered by the Museum’s partnered online MA and continuing education programs with Arizona State University.
  • Assist the Institute’s WWII Research Service team in the research and writing of books detailing individual WWII veterans’ stories.
  • Regularly contribute written content to the Museum and the Institute’s website.
  • Participate in Institution public programming by interviewing guest speakers, taking part in panels and discussions.
  • Support and play an active role in the production, review, and promotion of Museum content and projects.

Qualifications:

  • Must hold a doctoral degree (PhD) in WWII History or a related field. Applicants will typically have received their PhD within the last five years.
  • Must demonstrate a strong knowledge of WWII, its history and historiography and a commitment to research and career goals that are consistent with the Institute for the Study of War and Democracy, and more broadly, The National WWII Museum.
  • Must have excellent communication and interpersonal skills and abilities – verbal, written, and digital.
  • Must be able to travel to attend conferences, to meetings sponsored by associations or industries, to meet clients or representatives of potential clients, and to participate in overseas programs.

Apply now.


IT Compliance Manager

This position reports to the Senior Director of Information Technology and has the key responsibility of executing the organization’s strategy for access controls, compliance, technology audit, and penetration testing to support the organization’s business units and ensure risk management and regulatory compliance. Included in this is a strong focus on PCI DSS standards. Essential duties include the following:

  • Review annually the Information Security policies and procedures manual to maintain adequacy in light of emergent business requirements or security threats.
  • Consult with the various business units to confirm that any new acceptance channels for credit cards have been included in the scoping process.
  • Maintain and update as necessary the PCI Environment Descriptions.
  • Create as necessary new information security policies and procedures.
  • Monitor museum-issued and employee personal devices to ensure they meet user ID and personal password requirements.
  • Maintain a role-based access control by defining the different roles and minimum access levels.
  • Manage the authorization process for contractor accounts to provide an audit trail of IT authorized access by third party agents.
  • Document all firewall and router security rule changes.
  • Utilize file integrity monitoring tools on all systems in the PCI environment to alert personnel to unauthorized modification of critical system files, configuration files, or content files.
  • Update the System Configuration standards to reflect measures required for protection from any newly discovered vulnerability.
  • Monitor compliance with Paper and Electronic Media Policies in all departments that have access to credit card data.
  • Verify that employees that handle PCI data have up-to-date training materials and have been properly trained.

The ideal candidate will have the following qualifications:

  • Bachelor’s degree in Information Technology or related field and 3-5 years of experience in an IT or computer related position.
  • Intermediate-level knowledge of IP Networking and Active Directory access permissions on file shares, servers, files, and applications in a Microsoft Windows environment.
  • Knowledge of applications currently utilized by the Museum including Microsoft products (operating systems and office productivity), Gateway (ticketing), Counter Point (retail), Raiser’s Edge (fundraising), and Financial Edge (accounting), as well as extensive knowledge of current developments in the field of information technology.
  • Knowledge of MS SQL, VPN, Active Directory, Windows Server Administration, Citrix and other technologies.
  • Ability to research problems quickly and resolve issues with minimal direct supervision.
  • Ability to communicate technical issues in non-technical terms understandable to management and staff without information technology expertise.
  • Ability to work on multiple projects simultaneously, frequently with short immediate deadlines.
  • Ability to work a flexible schedule, including evenings and weekends, to complete tasks and meet deadlines.

Apply now.


Curator

The National WWII Museum seeks a Curator to be a vital member of the Curatorial Services Department and work closely with collections, archives, digitization, exhibits, and education staff members. The Curator, along with the entire curatorial team, participates in the planning, evaluation, acquisition, cataloging, and care of collections and related materials and interprets collections through publication, programs, tours, and exhibitions. This position requires strong written and verbal communication skills, precise attention to detail, and the ability to communicate and work with both scholarly audiences and the general public. A demonstrated team player, the Curator must be able to work independently and collaboratively with a small staff and vigorous work schedule under the guidance of the Assistant Director of Curatorial Services.

Qualifications:

  • Master’s degree in History, Public History, Museum Studies, Political Science, Library Science or related field; PhD preferred.
  • Minimum of four years’ experience in a curatorial role at a history museum, cultural center, or similar institution.
  • Extensive knowledge of the American experience during World War II with emphasis on World War II-era material culture.
  • Thorough knowledge of cataloging procedures and standards with a demonstrated ability to work with computerized collections databases.
  • Thorough understanding of best practices for collection stewardship.
  • Exceptional research and verbal and written communications skills.
  • Strong project management and organizational skills.
  • Excellent interpersonal skills with a proven ability to work well with colleagues, other employees, donors, lenders, and guests.

Apply now.


STEM Programs Coordinator

The National WWII Museum is currently seeking a STEM Programs Coordinator. Working within the WWII Media and Education Center and reporting to the Assistant Director for Curriculum, the STEM (Science, Technology, Engineering & Math) Programs Coordinator is responsible for the creation, implementation, and evaluation of STEM-based tours, field trips, and public programs throughout the Museum. The STEM Programs Coordinator is instrumental in designing and implementing hands-on and engaging programs for family and student audiences in the Museum’s STEM Innovation Gallery, a dedicated pavilion designed for interactive learning that houses a collection of STEM-related macro artifacts. One of the largest programs this position oversees is the annual middle-school Robotics Challenge program, which includes designing each year’s challenges, recruiting participants and volunteers, as well as coordinating with regional host sites across south Louisiana and broadening the program’s reach. The STEM Programs Coordinator works collaboratively across the Museum with various departments such as Curatorial, Group Sales, and Institutional Advancement. This position will work closely and collaboratively with all members of the WWII Media and Education Center and is supported in producing programs, activities, and lessons that connect the Science, Technology, Engineering and Math breakthroughs of WWII to the innovations and advancements of today.

Qualifications:

  • Bachelor’s degree required in science, science education, museum education, or a related field.
  • Established experience in the development, delivery, and evaluation of STEM-based demonstrations, lessons, and activities that align with classroom curriculum standards and/or public programming.
  • Minimum of two years’ experience working with K-12 students and/or teachers in a school, museum, or other educational setting.
  • Exceptional creativity and the ability to bridge the gap between WWII-era science and technology, the present, and the future.
  • Comfort and confidence in presenting to both adult and student audiences, both in person and by way of remote technology.
  • Strong organizational skills and interpersonal communication skills.
  • Strong presentation skills for programs onsite, on camera, and online as well as comfort with distance learning technologies.
  • Willingness to work a Tuesday-Saturday work week, as well as willingness to work occasional evening hours or weekends related to special events.

Apply now.


Project Manager (Education and Access)

The National WWII Museum in New Orleans is currently seeking a Project Manager in the Education and Access Department. The Project Manager for Education and Access provides management, coordination, and synchronization functions for the Division’s significant projects, with a focus on the Museum’s content development processes (examples include, but are not limited to exhibits, revenue generating projects, budget cycle management, strategic planning, etc.). The Project Manager supports the development and execution of large departmental programs by monitoring timelines, budgets, vendors, approvals, and reports so that all projects are completed on time, on budget, and to the highest quality standard. The Project Manager works in collaboration with all four department of the Education and Access team (Curatorial Services, Exhibits, the WWII Media & Education Center, and the Institute for the Study of War and Democracy), other Museum Departments, and key external stakeholders to shepherd identified projects from ideation through implementation phases. The Project Manager will further serve as the Education and Access team’s point of contact responsible for the preparation and submission of reports and follow-up action tracking for the semiannual cycle of governance committee and Board of Trustee meetings. The Project Manager must be organized, professional, and willing to take initiative.

This position will report to the Vice President of Education and Access.

Specific job responsibilities include the following:

  • Facilitate administrative and logistical aspects of significant content development projects involving more than one department and/or external stakeholders.
  • Assist in the development, coordination, and tracking of the budget development and annual goal development processes.
  • Support the Museum’s strategic planning effort through coordination of the Education and Access team’s participation and responsibilities.
  • Maintain project and departmental records, timelines, financials, and communications in an efficient and organized manner.
  • Prepare for and moderate select work team and departmental meetings, as well as meetings convened by the VP of Education and Access.
  • Review, process, and monitor expenditures ensuring they include all required documentation and are within budget.
  • Consolidate, organize, and share content and reports with relevant stakeholders so that it can be reviewed and approved.
  • Prepare presentations and progress reports for the Museum’s work teams, Executive team, Board of Trustees, and other key Museum stakeholders as needed.
  • Manage incoming tasks and requests for information, presenting them to internal stakeholders to ensure timely feedback.
  • Carry out other tasks and projects as assigned by the VP of Education and Access.

The ideal candidate will have a Bachelor’s degree (Master’s degree preferred); a minimum of three years’ experience in project management or equivalent administrative functions; a high level of comfort with all Microsoft Office products (Word, Excel, PowerPoint); exceptional oral and written communication skills; exceptional organizational and interpersonal skills; a willingness to take initiative and seek out opportunities to improve departmental processes and functions; and the ability to prioritize and multi-task.

Apply now.


Director of Development – Major Gifts

The National WWII Museum seeks a skilled major gift officer to join our team in achieving capital campaign, major and planned giving program objectives. Reporting to the Vice President of Institutional Advancement, the Director will be responsible for building relationships with individual major and planned giving donors and prospects.

The National WWII Museum is in the final stages of a $400M capital campaign, which will conclude its multi-phased expansion project and complete its formal campus. In addition to the capital campaign, the Director will be responsible for securing major and planned gifts for the Museum’s exhibitions, educational programs and endowment. The Museum’s fundraising program is national in scale and major gift officers are assigned regional responsibilities. The successful candidate will join a team of four major and planned giving officers, and will have regional portfolio responsibility for Louisiana and Texas.

Major Duties and Responsibilities:

  • Identify, cultivate and solicit leadership and major gift prospects; recommend and implement cultivation and solicitation strategies for individual prospects, working with executive and Museum leadership and board members as appropriate; meet with prospects virtually and travel as permitted.
  • Participate in the development of capital, programmatic and endowment fundraising strategies for increased giving, with emphasis on the expansion of an individual major gift effort.
  • Manage a portfolio of approximately 150 prospects through all fundraising cycles—identification, qualification, cultivation, solicitation and stewardship—meeting monthly donor contact and proposal submission goals and tracking contacts.
  • Develop and implement solicitation plans for each prospect; create compelling proposals for prospects to support.
  • Coordinate stewardship and acknowledgment activities, ensuring regular and systematic contact with prospects through all means of communication.
  • Assist Museum administrators in the recognition of institutional funding needs, keeping up to date on institutional priorities, programs, people and events.
  • Serve as the principal liaison for major gift prospects with the Museum, developing and maintaining a collaborative work environment with Museum departments to create a seamless donor journey experience for prospects with engagements and interests across the Museum.

Qualifications and Attributes:

  • Bachelor’s degree required.
  • 5+ years of direct fundraising experience with a clear understanding of annual, major, capital and deferred gifts and a demonstrable track record in securing 6- and 7-figure gifts.
  • Experience in the fields of higher education, healthcare or large arts / cultural organizations.
  • Mastery of the skills, principles, practices, and techniques associated with implementing and successfully executing major gift work with a national scope.
  • Highly developed interpersonal, written and verbal communication skills.
  • Proactive strategic thinker with strong organizational skills and an ability to work independently and as a team member.

Apply now.


Director of Exhibits

The National WWII Museum in New Orleans is currently seeking a Director of Exhibits. The Director of Exhibits is responsible for the maintenance and planned upgrade of the National WWII Museum’s permanent exhibits, the long term planning and daily management of the Museum’s Traveling Exhibit Program, and the design, fabrication, and installation aspects of the Museum’s special exhibits. The position supervises the Exhibits Department staff directly and manages vendors, fabricators, installers, hired labor and volunteers as part of the exhibits process. The Director of Exhibits participates in the selection of special exhibit subjects and will work closely with the other Museum departments, stake holders, and partners to develop, design and field projects in the Museum’s two special exhibit galleries. The National WWII Museum is expanding a robust traveling exhibit program in order to provide access and educate the public about America’s role in WWII by bringing compelling exhibits to venues across the country. The Director of Exhibits will work closely with other Museum leaders and outside partners to develop, market, and field these exhibits. Finally, with the imminent completion of the National WWII Museum’s last pavilion, the Director of Exhibits is responsible for the daily maintenance, and life-cycle upgrade of permanent exhibits across the campus.

This position will report to the Vice President of Education and Access.

Specific job responsibilities include the following:

  • Responsible for the leadership and professional development of the Exhibits Department staff, assigned interns, and management of volunteers.
  • In coordination with other Museum departments and outside vendors, responsible for the emergency repair, preventive maintenance, and life-cycle planning for the Museum’s permanent exhibits.
  • As part of the content team, plays an important role in the planning, production, and coordination of special and temporary exhibits with a special emphasis on exhibit design, fabrication, and installation.
  • Develop and manage Exhibit Department budgets, contracts, project schedules and vendor relationships.
  • Expand and develop the Traveling Exhibit Program with the intent to establish the Museum as an important source for compelling exhibits for museums across the country; to advance the Museum’s goal to educate the American public and to be the most trusted source for WWII content.
  • Work with other departments and stakeholders in the pursuit of funds from grants, sponsors, and donors to support the Museum’s exhibits and associated programs.
  • Carry out other tasks and projects as assigned by the VP of Education and Access.

The ideal candidate will have a Bachelor’s degree (Master’s degree preferred) in Industrial Design, Architecture, Graphic Design, Fine Arts, History, Museum Science or related field; a minimum of five years experience in exhibit design, fabrication, and installation; experience in leadership and administrative management of teams - including personnel management, project planning and management, and budget management; demonstrated skill with design and drafting software such as: AutoCAD, Vectorworks, Sketchup Adobe InDesign, Photoshop and Illustrator; the willingness to travel and work outside of normal Museum operating hours as needed to design, fabricate, install, repair and maintain permanent, temporary, and traveling exhibits; and the ability to meet physical demands required for the creation of exhibits including the ability to lift, carry and place supplies and exhibit components on shelves, including overhead, up to 50 pounds without assistance, ability to climb ladders up to 12 feet, and to safely operate power tools.

Some domestic and international travel will be required.

Letter of application with resume / CV requested by January 31, 2021, but will be accepted until position is filled.

Apply now.


Executive Director of the Institute for the Study of War and Democracy

The National WWII Museum in New Orleans is currently seeking an Executive Director of the Institute for the Study of War and Democracy, the Museum’s advanced learning center. The Executive Director leads the Institute in the development of its research, publications, public programs, and other content initiatives and partnerships related to the military history of World War II, with a focus on the American experience in the war and its lasting legacies for America and the world.  The Institute aspires to create a community of scholars to form a national center for research, higher education, publications, and public programming dedicated to promoting the history of World War II, the relationship between the war and America’s democratic system, and the war’s continued relevance for the world.  To accomplish these goals, the Institute expects to become the pre-eminent gateway to the latest research, personal histories, public programs and historiography of the war itself, as well as to the public memory of WWII in the US and globally.

This position will report to the Vice President of Education and Access.

Specific job responsibilities include the following:

  • Leads the Institute and works collaboratively with institute members (including the Samuel Zemurray Stone Senior Historian, the Director of Conference and Symposia, and other historians and research assistants) to develop public history and research priorities.
  • Directs long-range planning related to research, publications, conference, symposia, online degree programs, and other initiatives.
  • Oversees content development and management of the Institute’s multiple initiatives, including research, publications, speaking engagements, conference and symposia, leadership programs, and online courses, and works closely with the Associate Vice President of the Museum’s WWII Media and Education Center, the Director of Curatorial Services and other professional staff to ensure the successful implementation of these initiatives.
  • Works proactively to develop partnerships with a community of WWII scholars and educators at institutes, universities, museums, and research centers worldwide.
  • Provides a leadership role in the Museum, to ensure that the President/CEO, Board of Trustees, and Museum staff have access to the highest degree of historical accuracy and integrity of WWII content in planning and presenting exhibits, programs, media productions, publications, and public history.
  • Leads Museum committees and work teams responsible for the planning and execution of Institute publications, conferences, symposia, and other higher learning initiatives.
  • Works closely with the Vice President of Institutional Advancement to communicate institute priorities, and to develop proposals to help fund these initiatives.
  • Has management responsibility for Institute budget, operations, staff, departmental policies, and planning.
  • Participates, under the direction of the VP/Education & Access, with other content leaders in the Museum, in long-range planning and research initiatives for education, exhibits, and programs on World War II.
  • Participates in the preparation of presentations and reports for the Museum’s National Board of Trustees, the Board’s Committees, and the Presidential Counselors, an advisory body comprised of respected historians, museum leaders, and other scholars.
  • Offers presentations to museum conferences and to various media, and teaches an occasional online course on WWII subject(s) as may be needed to enhance the reputation and public profile of the Institute and Museum.
  • Participates in task forces and other projects as assigned.

The ideal candidate will have a Ph.D. in Military History with specialty in America’s experience in the WWII era (although a terminal degree or equivalencies in related areas of politics, diplomacy, social history and international relations are also acceptable); a minimum of 5 years of executive, administrative, and leadership accomplishments in higher education, research, history, museums or military institutions; experience in the development, planning and execution of conferences and execution of large-scale formal discussions; and outstanding communication and interpersonal skills.

Willingness to work irregular hours during weekends, holidays, special events or when required by project deadlines. Some domestic and international travel will be required.

Letter of application with resume / CV requested by January 31, 2021, but will be accepted until position is filled.

Apply now.


Associate Vice President of Advancement Services

This position reports to the Vice President of Institutional Advancement and is responsible for the strategic direction of central services for Institutional Advancement (IA). The AVP of Advancement Services will provide leadership in best practices and is responsible for the development and execution of policies, guidelines and procedures including, but not limited to, gift acceptance, counting and reporting standards, prospect management, naming and recognition, donor recognition and acknowledgment, grant and endowment reporting, development communications, and staff management.

The AVP of Advancement Services is a senior member of the Institutional Advancement Management team, and coordinates partnerships between IA and Finance, Education and Access, and Capital Projects. The AVP will work collaboratively with colleagues in Development, Annual Giving / Membership, and Events to optimize donor stewardship, prospect pipeline management, and fundraising outcomes. The AVP of Advancement Services will provide direct supervision to staff in Donor Relations, Development Communications, Data management, and Research.

Primary responsibilities include the following:

  • Overseeing the department’s business and finance operations, to include developing and managing the budget as well as creating financial reports for the Board, Museum leadership, and the Department.
  • Overseeing the execution of a strategic and comprehensive major donor stewardship program, to include donor recognition, acknowledgments, gift / grant reporting, developing strategic communications opportunities, and curated major donor / prospect events.
  • Developing the donor pipeline program to identify new major and planned giving prospects and overseeing development officers’ portfolio management, process department prospect and pipeline management.
  • Managing advancement services staff.

Qualifications:

  • Seven years of experience in Development and Advancement Services, preferably within a complex and matrixed organization. Advanced degree is a plus.
  • Staff management experience.
  • Extensive experience with Raiser’s Edge and other fundraising databases.
  • Advanced understanding of gift counting and finance counting with the ability to work with the Museum CFO in this area.
  • Record of working independently in the creation of reports and projects on deadline.

Attributes:

  • Ability to motivate people through a positive / collaborative atmosphere.
  • Flexibility to respond quickly and appropriately to changing environments.
  • Excelling in personal interactions with staff and volunteers at all levels of the organization.
  • Readiness to work evenings and/or weekends as needed to meet deadlines and support Museum events.

Apply now.


Custodian

This full-time benefits-eligible position reports to the Facilities Manager and is responsible for custodial tasks. Such tasks include general cleaning such as cleaning restrooms, vacuuming, dusting, mopping, and cleaning glass as well as special floor care duties. The ideal candidate will be physically able to perform manual work and be familiar with cleaning procedures and custodial equipment. In addition, the ability to work a flexible schedule is a must and basic knowledge of AV equipment is helpful.

Apply now.