Thank you for your interest in employment opportunities at The National WWII Museum. The National WWII Museum is an Equal Opportunity Employer and seeks diversity in its workforce. We are dedicated to a policy of non-discrimination in employment on any basis including age, sex, race, religion, national origin, sexual orientation, or disability. Consistent with the Americans with Disabilities Act, applicants may request accommodations needed to participate in the application process.
No phone calls or walk-ins please.
Travel & Conference Program Coordinator
This position supports the Travel & Conference team through management of the department’s travel software, ViaTour. Support duties focus on the Museum’s wide array of signature educational programs, including battlefield tours for adult audiences, student travel programs and leadership academy, the annual International Conference on WWII, endowed lectures, and symposia.
The Travel & Conference Program Coordinator is also responsible for managing guest and program data, handling guest mailings, and auditing guest information. This position backs up as necessary the sales team in responding to phone calls during high volume call periods and participates in the Saturday phone coverage rotation.
The ideal candidate will have a proven track record of administrative support and extensive knowledge of Microsoft Office. In addition, excellent communication, organizational, and customer service skills are a must. Finally, the ability to work a flexible schedule at times is required.
Theater and AV Systems Technician
This position reports to the Theater and AV Systems Manager and is responsible for operating and maintaining the Museum’s multisensory theaters, exhibits, and live performance spaces as well as overseeing all operational aspects of show lightings, show equipment, show action equipment and AV systems related to the museum’s multisensory presentations and live performances and presentations.
The ideal candidate will have 3-5 years experience with multisensory theater technologies and a strong technical background in theatrical / live performance AV systems, show controls, and electronics. In addition, strong troubleshooting capabilities, the ability to work under pressure while consistently meeting deadlines and the ability to work a flexible schedule are required.
Parking Attendant (Part-time)
This part-time position reports to the Parking Manager and is responsible for the day-to-day operations of the garage in the absence of the manager. Responsibilities include, but are not limited to, assisting guests as necessary, maintaining equipment, using iParc professional software, and working special events.
The ideal candidate will have excellent customer service skills and basic math skills. In addition, the ability to use parking equipment and software is a must. Finally, the ability to work flexible hours and to perform the physical demands of the job along with a valid driver’s license and clean driving record are a must.
This part-time position reports to the Visitor Services Manager and is responsible for maintaining a welcoming rapport with visitors and providing information and customer service as necessary. This position processes ticket orders in a courteous and visitor-focused manner.
The ideal candidate will have outstanding customer service skills and experience working with the public. In addition, experience balancing daily receipts is preferred and strong communication skills are essential. Finally, the ability to work a flexible schedule is a must as weekend work is required.
Sales Associate (Part-time)
This position reports to the Museum Store Manager and is responsible for all aspects of customer service in the Museum stores. Job duties include greeting and assisting customers, accurately processing transactions, stocking shelves, and maintaining a clean and orderly store.
The ideal candidate will have good communication skills, basic merchandising skills, and basic math skills. In addition, the ability to work on weekends and holidays is required.
Associate Vice President of Annual Giving and Membership
This senior management position reports to the Vice President of Institutional Advancement and is responsible for developing, implementing, managing, and growing key sources of annual operational revenues for the Museum. These include charter membership and donor contributions, individual and corporate donations to the Patriots Circle, and operating revenues realized through the Museum’s memorial brick program and other tribute projects.
The National WWII Museum has arguably one of the biggest and most successful annual giving programs in the country. It is expected that this position will not only add value to this success, but take the program to the next level.
Essential duties of this position include the following:
Provides leadership to and supervises the Director of Patriots Circle, Director of Charter Membership and Membership and Brick Services Director.
Develops, implements, and manages strategies for growing and sustaining one of the top national museum membership programs in the nation with the use of direct mail, on-site sales, and other tools; key areas of focus include new member recruitment, member retention, and providing customer service.
Manages the growth of the national Patriots Circle program for both individuals and corporations.
Works with Institutional Advancement staff to identify major gift and planned gift prospects within the Museum’s membership base.
Supervises the implementation and management of the memorial brick program and tribute products.
The ideal candidate will have a Bachelors degree in Marketing or similar field (Masters degree preferred) and a minimum of five years fundraising experience at the management level with evidence of success in membership programs, annual fund solicitations, and managing staff effectively.
In addition, experience designing, implementing, and managing national direct mail / direct marketing programs along with a strong working knowledge of best practices, principles, tools, and methodologies of development and fundraising are a must. Finally, excellent communication, organizational, interpersonal, and leadership skills as well as proficiency in Microsoft Office, statistical analysis techniques, and database and spreadsheet applications are required
Membership Services Coordinator
This position works as part of a team to review and respond to all member inquiries received by phone, mail, and email. The Membership Services Coordinator ensures constituent records are updated with proper contact, relationship, and solicitor information in all databases (Raiser’s Edge, Eprisa, Convio). This position also provides support as necessary to the Museum’s brick program. All work is done under the supervision of the Director of Member & Brick Services with some coordination with the Director of Charter Membership.
The ideal candidate will have a minimum of two years experience in non-profit development and have knowledge of computer software for development, preferably in Raiser’s Edge. In addition, excellent customer service and communication skills are a must. Finally, the ability to consistently meet deadlines and a willingness to work a flexible schedule when necessary are required.
Director of Exhibits
This position reports to the Associate Vice President of Education and Access and manages all aspects of the Museum’s special and traveling exhibits and assures best maintenance of permanent exhibits. The Director of Exhibits supervises staff, vendors, fabricators, installers, hired labor and volunteers and requires moderate to heavy manual labor and air travel. This position supervises the Exhibit Designer / Technician, the Traveling Exhibit Manager, volunteers, and interns in accordance with best professional museum practices and oversees and participates in exhibit design, fabrication, installation, and maintenance.
- Bachelors degree in Industrial Design, Architecture, Graphic Design, Fine Arts, History, Museum Science or related field. Masters degree preferred.
- A minimum of five years experience in exhibit design and fabrication.
- Demonstrated skill in developing, designing, fabricating, and installing exhibitions.
- Strong organizational, negotiating, and interpersonal skills; strong written, verbal, and visual communication skills.
- Experience in budgeting and personnel management.
- Ability to lead a team, multi-task, and work well under pressure to meet deadlines and manage multiple projects concurrently.
- Ability to work with hand tools and power tools to fabricate and maintain exhibits.
- Skilled in 3-D drafting software such as AutoCAD, Vectorworks, or SketchUp.
- Strong graphic design skills; expert-level skills in Adobe InDesign, Photoshop, and Illustrator.
- Ability to create design packages that include exhibit elevations and renderings for presentation.
- Skilled in artifact handling and mount making.
Assistant Director for Digital Collections
The National WWII Museum seeks a skilled, innovative, and collaborative professional to serve as Assistant Director for Digital Collections, working with the Museum’s historic artifact collection, archives and rare books, oral histories, archival image and film collection, and select other materials. The Assistant Director leads, coordinates, participates in, and/or collaborates on initiatives and activities designed to build digital collections that facilitate access to the Museum’s holdings. Reporting to the Director of Curatorial Services, the Assistant Director for Digital Collections will help conceive and implement a strategy to expand the Museum’s digital presence and make the Museum’s extraordinary collections available in digital form. On a day-to-day basis, the Assistant Director will coordinate processes to identify digitization priorities and will plan, manage, and carry out projects, create workflows, and serve as the liaison to digitization vendors and other partners. The successful Assistant Director will possess strong technical skills and knowledge, communicate effectively, work collaboratively and collegially with a broad spectrum of colleagues, and demonstrate the ability to grow and change.
- Master's degree from an ALA-accredited program with a concentration in archives management and/or special collections required.
- Minimum five years experience in a museum, archives, or library image archive.
- Experience with database management, time-based media management, digital rights management, metadata standards and practices, and data migration is required.
- Demonstrated knowledge of collections management systems required (KE EMu preferred) and digital asset management systems (NetX preferred).
- Proven success in implementing workflows in a complex environment.
- Supervisory experience and strong interpersonal and communication skills are a must.
CUSTODIAN EVENT SET UP PERSONNEL
This position reports to the Facilities Manager and is responsible for event set up as well as other custodial tasks. The primary job duties consist of setting up and breaking down tables and chairs for Museum events, floor care, pressure washing and other custodial tasks such as cleaning restrooms, vacuuming, dusting, mopping and cleaning glass.
The ideal candidate will be physically able to perform manual work and be familiar with cleaning procedures and custodial equipment. In addition, the ability to work a flexible schedule is a must.
Interested candidates should apply online or mail resumes to 945 Magazine St., New Orleans, LA 70130.
This position reports to the Facilities Manager and is responsible for custodial tasks. Custodial tasks include general cleaning such as cleaning restrooms, vacuuming, dusting, mopping and cleaning glass as well as special floor care duties.
The ideal candidate will be physically able to perform manual work and be familiar with cleaning procedures and custodial equipment. In addition, the ability to work a flexible schedule is a must and basic knowledge of A/V equipment is helpful.
Interested candidates should apply online or mail resumes to 945 Magazine St., New Orleans, LA 70130.