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Careers at The National WWII Museum

Thank you for your interest in employment opportunities at The National WWII Museum. The National WWII Museum is an Equal Opportunity Employer and seeks diversity in its workforce. We are dedicated to a policy of non-discrimination in employment on any basis including age, sex, race, religion, national origin, sexual orientation, or disability. Consistent with the Americans with Disabilities Act, applicants may request accommodations needed to participate in the application process.

No phone calls or walk-ins please.

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Internship Opportunities

Want to become an intern at the Museum? Learn more about internship opportunities.

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AVAILABLE POSITIONS

 

Administrative Assistant to the CFO/Cash Receipts Assistant

This position serves as a support position to the CFO and is responsible for a wide variety of internal and external communications involving day-to-day financial operations, as well as assisting the Accounting Manager in daily cash receipts transactions and journal entries. The primary job responsibilities include the following:

  • Preparing correspondence, selective summaries, and follow-up actions for the CFO
  • Managing the CFO’s calendar and proactively scheduling important meetings with internal and external individuals; maintaining an organized office
  • Supporting the CFO in preparing documentation, reports, and handouts for Committee and Board of Trustees meetings
  • Performing general accounting and clerical functions, including data entry, scanning, copying, filing, and completing various forms such as contracts, expense reports, and purchase requisitions
  • Maintaining accurate financial records relating to the revenue of the Museum, including visitation, travel programs, retail stores, parking, entertainment, PT-305 rides, food and beverage, rentals, groups, special events, and all other sources
  • Completing daily cash receipts, credit card transactions, disbursements, and other bookkeeping functions; is responsible for petty cash
  • Assisting with month-end closing and the annual audit and tax returns by assembling and distributing financial statements

The ideal candidate will have a bachelor’s degree and a minimum of three years experience working in a senior-level administrative position. In addition, exceptional oral and written communication skills, proficiency in Microsoft Office, and the ability to work with sensitive and confidential information are required. Finally, excellent organizational and interpersonal skills, sound judgment, attention to detail, and the ability to work on multiple assignments while consistently meeting deadlines are a must.

Apply now.


Admissions Associate

This part-time position reports to the Visitor Services Manager and is responsible for maintaining a welcoming rapport with visitors and providing information and customer service as necessary. This position processes ticket orders in a courteous and visitor-focused manner.
 
The ideal candidate will have outstanding customer service skills and experience working with the public. In addition, experience balancing daily receipts is preferred and strong communication skills are essential. Finally, the ability to work a flexible schedule is a must as weekend work is required.

Apply now.


Donor Relations Coordinator

This position reports to the Institutional Advancement (IA) Manager and works with a dynamic team of fund-raising operations staff and gift officers to support the Museum’s $400 million capital expansion and $35 million annual budget. At the discretion of the IA Manager, the Donor Relations Coordinator is responsible for the overall management and implementation of daily donor relations and stewardship operations for donors and prospects who have contributed a minimum of $1,000 in support of the capital, programmatic, educational, and sponsorship goals of the Museum. This position will execute a comprehensive donor relations and stewardship plan to assist the IA Department in reaching its strategic fundraising goals through responsibilities including, but not limited to: managing donor recognition and naming opportunity developments; ensuring proper and timely acknowledgment of all necessary donor contributions; coordinating regular donor stewardship communications, including newsletters, invitations, reports, etc.; and participating in major gift strategy sessions to help identify major gift prospects and potential recognition opportunities for donors.
 
The ideal candidate will have a bachelor’s degree and a minimum of two years fundraising experience. In addition, outstanding communication, organizational, computer (knowledge of Raisers Edge a plus), and interpersonal skills along with an attention to detail are a must. Finally, the ability to understand, appreciate, and interpret the mission, programs, and goals of the Museum to donors of all types is required.

Apply now.


Distance Learning Specialist

The National WWII Museum is seeking a creative and energetic candidate to coordinate and implement the Museum’s signature distance learning initiatives. Reporting to the Distance Learning Manager, the Distance Learning Specialist will design a variety of highly interactive, engaging, and meaningful virtual programs that are national in scope to reach school and lifelong learning audiences. This includes point-to-point programs, such as Virtual Field Trips, to large national webcasts for thousands of viewers or participants. The ideal candidate exhibits proficiency in facilitating learning experiences, using educational technology, and a commitment to expanding the reach and impact of the Museum.
 
The Distance Learning Specialist will have an important role in the forthcoming Hall of Democracy, a three-story complex which will house the WWII Media and Education Center, the Institute for the Study of War and Democracy, a library, and dedicated special exhibitions hall. The Hall of Democracy will break ground in the spring of 2018 and is scheduled for completion in the summer of 2019.
 
Qualifications: 

  • A bachelor’s degree (required) or master’s (preferred) with an emphasis on educational technology, formal or informal education, museum studies, instructional design, history, or a related field.
  • Ease in using, learning, and testing latest educational technologies is a must. Proficiency with distance-learning tools a plus. Ease in being on camera and filmed is also a plus.
  • Ability to design interactive and engaging programming and match to appropriate delivery mode or technology.
  • Three years of direct instruction in a formal or informal setting is preferred. A teaching certification is preferred, but not required.
  • Knowledgeable understanding of World War II preferred, but not required.
  • Strong organizational skills, including managing complex scheduling and project timelines.
  • The ability to work collaboratively with a diverse set of stakeholders and partners.
  • Strong written, verbal, and interpersonal communication skills.

Apply now.


Summer Camp Assistant Coordinator

The Summer Camp Assistant Coordinator is a temporary position in the Education Department, reporting June 4, through Friday, July 20, Monday – Friday, 8:00 a.m. – 4:00 p.m. This position assists the Youth & Family Programs Coordinator with the day-to-day management and implementation of the Museum’s six weeks of on-site summer camps. Duties include, but are not limited to, greeting campers upon arrival, leading hands-on activities, accompanying campers on tours of the Museum’s exhibits, and maintaining the safety of campers.
 
The ideal candidate will have a bachelor’s degree (required) in history, arts administration, education, or related field, and a minimum of two years experience working with elementary and/or middle school aged children in a school, camp, or related environment. Previous summer camp experience is a plus. Candidates must be able to pass a background check and complete a brief Louisiana mandated reporter training.

Apply now.


Security Officer

This position is responsible for ensuring the safety and security of all guests, staff, and Museum properties in accordance with Museum policies and procedures. The ideal candidate will have experience in law enforcement, security, or military service. In addition, the ability to work a flexible schedule (which includes weekends and holidays) and perform the physical demands of the position is required.

Apply now.


Director of Education

The National WWII Museum seeks an experienced and energetic professional to lead its Education Department. The Director of Education is responsible for providing creative and strategic leadership to oversee all aspects of the museum’s K-12 student and teacher programs, public programs, and interpretative functions. This ever-growing portfolio of programs includes, but is not limited to, the development and implementation of curricula, teacher professional development, student field trips, STEM initiatives, student competitions, commemorative events, public programs, youth summer camps, and volunteer docent training. The Director ensures seamless execution of these programs through effective operational planning, budgeting, staff supervision and training, program delivery, and follow-up evaluation. The Director works collaboratively with departments across the Museum to generate concepts, content, and funding that will make programs most successful and expand the reach and reputation of The National WWII Museum. Reporting to the Associate Vice President of Education & Access, the Director of Education oversees a staff of eight, as well as interns and volunteers. 

Ranked the #2 museum in the world by TripAdvisor and visited by 700,000+ individuals annually, The National WWII Museum is a vibrant, national history museum with excellent facilities and staff and ambitious plans for growth. The Museum is currently in the midst of a capital expansion project that will quadruple the size of the original Museum facility, add exciting new programs and permanent exhibits, and double on-site collections storage. In addition, the Museum has undertaken an ambitious multi-year digitization project to make our collections accessible to audiences worldwide through our Digital Collections website—www.ww2online.org—and launched the WWII Media & Education Center, which will serve as the epicenter of the Museum’s digital content production and broadcasting. The Director of Education will provide valuable insight and leadership to this institutional growth and help position the Museum as the leading resource on the history, values, and lasting significance of World War II.

Specific job responsibilities include:

  • Overseeing the development of Museum education programs that are effective and engaging, meet the needs of their audiences, and promote the Museum’s mission and vision
  • Hiring, training, and supervising education staff, interns, and volunteers
  • Overseeing development, implementation, and continuous monitoring of the department budget
  • Working closely with other departments to plan, promote, and execute Museum programs that will complement exhibits and collections and serve diverse audiences
  • Serving on interdepartmental projects, such as capital exhibits, strategic planning taskforces, and distance learning initiatives of the WWII Media & Education Center, as advisor on K-12 and education-related matters
  • Proposing new program initiatives that align with the Museum’s strategic plan and position it at the forefront of the museum education field
  • Ensuring program effectiveness and content quality through monitoring, evaluation, and feedback.
  • Collaborating with Institutional Advancement to identify program funding needs, prepare proposals and progress reports, and develop effective relationships with stakeholders that clearly communicate program outcomes
  • Expanding the Museum's professional connections and visibility on a local, regional, and national level
  • Serving as an institutional liaison to a diverse network of stakeholders including schools, colleges / universities, museums, and other supporters of education
  • Assisting in planning for meetings of the Board of Trustees and Presidential Counselors advisory group
  • Representing the interests of the Education Department in management-level meetings and in meetings of staff task forces, work teams, and work groups
  • Performing additional duties as directed


The ideal candidate will possess the following skills and experience:

  • Strong passion for the mission of The National WWII Museum
  • Master’s degree in a discipline related to the Museum’s work such as:
    • History
    • Education
    • Arts Administration
    • Museum Studies
  • A minimum of five years related experience in museum education and/or programming
  • Demonstrated knowledge of effective personnel and budget management practices with a minimum of three years experience in a supervisory position
  • Experience working with education standards and the educational landscape to develop programs and curricula
  • Exceptional communication, organizational, and interpersonal skills
  • Ability to create and implement both short-term projects and long-range plans
  • Willingness to work overtime during special events, facility rentals, heavy visitation, or to meet a deadline

Apply now.


Project Coordinator for Education & Access

The National WWII Museum seeks an energetic and organized professional to assist our Education & Access division. The Project Coordinator provides administrative support and project management to the Associate Vice President of Education & Access and the departments he oversees—Education, Curatorial Services, and Exhibits. As the primary liaison and point of contact for internal and external stakeholders on matters pertaining to work of the AVP of Education & Access, the Project Coordinator oversees the seamless execution of day-to-day operations and information needs. The Project Coordinator works in collaboration with numerous departments, most notably Capital Projects, to ensure appropriate communication and project completion. The Project Coordinator also supports the development and execution of large departmental programs and exhibits by monitoring timelines, budgets, vendors, and approvals so that all projects are completed on time, on budget, and to the highest quality standard. The Project Coordinator must also be organized, professional, and willing to take initiative.
 
Ranked the #2 museum in the world by TripAdvisor and visited by 700,000+ individuals annually, The National WWII Museum is a vibrant, national history museum with excellent facilities and staff and ambitious plans for growth. The Museum is currently in the midst of a capital expansion project that will quadruple the size of the original Museum facility, add exciting new programs and exhibits, and double on-site collections storage. In addition, the Museum has undertaken an ambitious multi-year digitization project to make our collections accessible to audiences worldwide through our Digital Collections website, ww2online.org. The Project Coordinator will play a part in this institutional growth and help position the Museum as the leading resource on the history, values, and lasting significance of World War II.
 
Specific job responsibilities include:

  • Managing administrative and logistical functions for the AVP of Education & Access, including scheduling, filing, research, and approvals
  • Responding to internal and external communication in a timely and professional manner
  • Maintaining all project and departmental records, timelines, financials, and communications in an efficient and organized manner
  • Reviewing, processing, and monitoring expenditures ensuring they include all required documentation and are within budget
  • Assisting in the development and tracking of departmental budgets and goals
  • Preparing for and moderate work team and departmental meetings, as well as meetings convened by the AVP of Education & Access
  • Consolidating, organizing, and sharing content developed by the Curatorial Services, Exhibits, and Education Departments with relevant stakeholders so it can be reviewed and approved
  • Preparing presentations and progress reports for the Museum’s work teams, Executive team, Board of Trustees, and other key Museum stakeholders as needed
  • Managing incoming requests for special exhibits, presenting them to internal stakeholders and providing timely feedback
  • Developing and maintaining adherence to timelines for short-term and multi-year exhibits and programs
  • Developing effective Requests for Proposal, reviewing bids, and selecting well-qualified vendors for media productions and other exhibit needs
  • Serving as point of contact between vendors and internal work teams to maintain effective communication and information flow
  • Performing other duties as assigned by the AVP of Education & Access

 
The ideal candidate will possess the following skills and experience:

  • Strong passion for the mission and work of The National WWII Museum
  • Bachelor’s degree required with master’s degree preferred
  • Minimum of three years experience in administrative functions or project management; Experience with budget or contract management also preferred
  • High level of comfort with all Microsoft Office products (Word, Excel, Powerpoint).
  • Exceptional oral and written communication skills
  • Exceptional organizational and interpersonal skills
  • Willingness to take initiative and seek out opportunities to improve departmental functions
  • Ability to prioritize and multitask
  • High level of professionalism and customer-service oriented mindset

Apply now.


Executive Assistant to the Vice President of Education and Access

This position serves as the primary support position to the Vice President and is responsible for a wide variety of internal and external communications involving day-to-day operations, with specific attention to coordinating the work of the Vice President. Additionally, the Executive Assistant performs numerous complex administrative tasks requiring exceptional proficiency in Microsoft Office applications.

The ideal candidate will have a bachelor’s degree and a minimum five years of senior-level administrative experience. In addition, exceptional oral and written communication skills, proficiency in Microsoft Office, and the ability to work with sensitive and confidential information are required. Finally, exceptional organizational and interpersonal skills, sound judgment, and the ability to work on multiple assignments under pressure while consistently meeting deadlines are a must.

Interested candidates should apply online or mail resumes to 945 Magazine St., New Orleans, LA 70130.

Apply now.


CUSTODIAN EVENT SET UP PERSONNEL

This position reports to the Facilities Manager and is responsible for event set up as well as other custodial tasks. The primary job duties consist of setting up and breaking down tables and chairs for Museum events, floor care, pressure washing and other custodial tasks such as cleaning restrooms, vacuuming, dusting, mopping and cleaning glass.

The ideal candidate will be physically able to perform manual work and be familiar with cleaning procedures and custodial equipment. In addition, the ability to work a flexible schedule is a must.

Interested candidates should apply online or mail resumes to 945 Magazine St., New Orleans, LA 70130.

Apply now.


CUSTODIAN

This position reports to the Facilities Manager and is responsible for custodial tasks. Custodial tasks include general cleaning such as cleaning restrooms, vacuuming, dusting, mopping and cleaning glass as well as special floor care duties.

The ideal candidate will be physically able to perform manual work and be familiar with cleaning procedures and custodial equipment. In addition, the ability to work a flexible schedule is a must and basic knowledge of A/V equipment is helpful.

Interested candidates should apply online or mail resumes to 945 Magazine St., New Orleans, LA 70130.

Apply now.