Special event in US Freedom Pavilion

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Careers at The National WWII Museum

Thank you for your interest in employment opportunities at The National WWII Museum. The National WWII Museum is an Equal Opportunity Employer and seeks diversity in its workforce. We are dedicated to a policy of non-discrimination in employment on any basis including age, sex, race, religion, national origin, sexual orientation, or disability. Consistent with the Americans with Disabilities Act, applicants may request accommodations needed to participate in the application process.

No phone calls or walk-ins please.

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Internship Opportunities

Want to become an intern at the Museum? Learn more about internship opportunities.

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AVAILABLE POSITIONS

 

IT Desktop Technician

This position reports to the Network Administrator and is primarily responsible for providing desktop support to the Museum’s end users both on- and off-site. Responsibilities include receiving, prioritizing, documenting, troubleshooting, and resolving end users’ requests and assisting with the set-up and installation of IT equipment.

The ideal candidate will have the following qualifications:

  • An Associate's or Bachelor's degree in Information Technology or related field and 2-4 years experience in an IT or computer related position.
  • Knowledge of applications currently utilized by the Museum including Microsoft products (operating systems and office productivity), Gateway (ticketing), Counter Point (retail), Raiser’s Edge (fundraising), and Financial Edge (accounting) as well as extensive knowledge of current developments in the field of information technology.
  • Knowledge of network protocols and the OSI model, Active Directory, Windows Server and Microsoft desktop administration.
  • Ability to research problems quickly and resolve issues with minimal direct supervision.
  • Ability to work on multiple projects simultaneously, frequently with short immediate deadlines.
  • Strong customer service, time management, conflict resolution, and problem solving skills.
  • Strong organizational and communication skills with an attention to detail.
  • Ability to work a flexible schedule as needed, including weekends and evenings.
  • Ability to push, pull, and lift weights up to 50 pounds.

Apply now.


Guest Services Associate

This position reports to the Director of Volunteer Services and is responsible for assisting with the daily operations of the Volunteer Program and serving as the Manager on Duty for the Volunteer Department on weekends. The Guest Services Associate provides supervision and support for the volunteers out on the Museum floor, helps implement volunteer activities and trainings, and ensures effective communication between staff and volunteers. This position also provides additional administrative support to the Director of Volunteer Services.

The ideal candidate will have a Bachelor's degree in history, education, museum studies or related field and/or experience with non-profit organizations’ volunteer programs. In addition, excellent communication skills and proficiency in Microsoft Office are required. Finally, outstanding interpersonal and customer service skills are a must.

Apply now.


STEM Programs Coordinator

This position is specifically tasked with programming in the Museum’s STEM Innovation Gallery and will work closely with the STEM Education Specialist to develop and deliver tours and demonstrations for this gallery, as well as recruit and train volunteers to provide STEM tours. The STEM Programs Coordinator will assist with unique education events such as the annual middle school Robotics Challenge and Real World Science teacher seminar. This position reports to the Assistant Director of Education for Curriculum.

The ideal candidate will have a Bachelor's degree (Master's degree preferred) in science, science education, museum education or related field. Experience in developing, delivering, and evaluating STEM-based curricula or public programming with a minimum of two years working with K-12 science students and teachers in a school, museum, or educational setting is a must. In addition, a willingness and ability to work a Tuesday through Saturday schedule as well as additional hours when necessary are required.

Apply now.


Communications Coordinator

This position will work under the Communications Manager and in conjunction with all Museum departments to manage daily content development requests, in addition to trafficking of all production copy, that correlate with Museum standards. This position will produce and edit accurate content for all Museum marketing and communications channels including, but not limited to, digital and traditional ads, web copy, blogs, social media, e-communications, collateral pieces, and publications. In addition, the Communications Coordinator will provide support for social media coverage, outreach, and engagement for Museum programming and events.

The ideal candidate will have the following qualifications:

  • Minimum three years experience in an agency or related writing/editing field.
  • Bachelor’s degree in Communications, Marketing, English, or related field.
  • Excellent writing, editorial, and proofing skills with keen attention to detail.
  • Ability to adapt communications across an array of mediums and to a diverse array of audiences.
  • Mastery of The Chicago Manual of Style.
  • Knowledge of The Associated Press Stylebook preferred.
  • Working knowledge of social media platforms (Facebook, Twitter, Instagram) and their various features.
  • Proactive work style with ability to work on multiple projects and to consistently meet deadline schedules.
  • Previous project management experience preferred.
  • Excellent interpersonal skills and ability to work well with multiple constituencies including media, staff, and consultants.
  • Creativity, organizational skills, and good judgment.
  • Willingness to work a flexible schedule as needed, including some evenings and weekends.

Apply now.


Director of Entertainment

This position reports to the AVP of Operations and is responsible for developing, executing, and/or managing live productions in the BB's Stage Door Canteen as well as in other Museum venues and off-site venues or special events. This position focuses on showcasing the entertainment of the 1940s and the music of the war years.

The ideal candidate will have a bachelor's degree or minimum of seven years experience in creating, directing, and producing live entertainment programs with an emphasis on the WWII era. In addition, outstanding leadership skills combined with effective communication and organizational skills are a must. Finally, proficiency in Microsoft Office and the ability to work a flexible schedule as needed are required.

Apply now.


Assistant Director for Digital Collections

The National WWII Museum seeks a skilled, innovative, and collaborative professional to serve as Assistant Director for Digital Collections, working with the Museum’s historic artifact collection, archives and rare books, oral histories, archival image and film collection, and select other materials. The Assistant Director leads, coordinates, participates in, and/or collaborates on initiatives and activities designed to build digital collections that facilitate access to the Museum’s holdings. Reporting to the Director of Curatorial Services, the Assistant Director for Digital Collections will help conceive and implement a strategy to expand the Museum’s digital presence and make the Museum’s extraordinary collections available in digital form. On a day-to-day basis, the Assistant Director will coordinate processes to identify digitization priorities and will plan, manage, and carry out projects, create workflows, and serve as the liaison to digitization vendors and other partners. The successful Assistant Director will possess strong technical skills and knowledge, communicate effectively, work collaboratively and collegially with a broad spectrum of colleagues, and demonstrate the ability to grow and change.

Qualifications:

  • Master's degree from an ALA-accredited program with a concentration in archives management and/or special collections required.
  • Minimum five years experience in a museum, archives, or library image archive.
  • Experience with database management, time-based media management, digital rights management, metadata standards and practices, and data migration is required. 
  • Demonstrated knowledge of collections management systems required (KE EMu preferred) and digital asset management systems (NetX preferred).
  • Proven success in implementing workflows in a complex environment.
  • Supervisory experience and strong interpersonal and communication skills are a must.

Apply now.


CUSTODIAN EVENT SET UP PERSONNEL

This position reports to the Facilities Manager and is responsible for event set up as well as other custodial tasks. The primary job duties consist of setting up and breaking down tables and chairs for Museum events, floor care, pressure washing and other custodial tasks such as cleaning restrooms, vacuuming, dusting, mopping and cleaning glass.

The ideal candidate will be physically able to perform manual work and be familiar with cleaning procedures and custodial equipment. In addition, the ability to work a flexible schedule is a must.

Interested candidates should apply online or mail resumes to 945 Magazine St., New Orleans, LA 70130.

Apply now.


CUSTODIAN

This position reports to the Facilities Manager and is responsible for custodial tasks. Custodial tasks include general cleaning such as cleaning restrooms, vacuuming, dusting, mopping and cleaning glass as well as special floor care duties.

The ideal candidate will be physically able to perform manual work and be familiar with cleaning procedures and custodial equipment. In addition, the ability to work a flexible schedule is a must and basic knowledge of A/V equipment is helpful.

Interested candidates should apply online or mail resumes to 945 Magazine St., New Orleans, LA 70130.

Apply now.