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EMPLOYMENT:

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Employment

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Thank you for your interest in employment opportunities at The National WWII Museum. The National WWII Museum is an EQUAL OPPORTUNITY EMPLOYER and seeks diversity in its workforce. The National WWII Museum is dedicated to a policy of non-discrimination in employment on any basis including age, sex, race, religion, national origin, sexual orientation, or disability. Consistent with the Americans with Disabilities Act, applicants may request accommodations needed to participate in the application process.

NO PHONE CALLS OR WALK-INS PLEASE.

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Want to become an intern at the Museum? Learn more about internship opportunities.

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AVAILABLE POSITIONS

TRAVEL DEPARTMENT INTERN

This paid 3-month summer internship will assist in Travel Sales by responding to and following up with inquiries regarding domestic and international Museum group tours. This position will also assist with some administrative duties.

This internship would be ideal for university students with hotel, restaurant, and tourism majors. In addition to being a paid opportunity, this internship will provide hands-on experience in travel sales, marketing, and management while working in a world-class museum and top attraction. The ideal candidate will have excellent communication, great customer-service skills, and proficiency in Microsoft Office. Knowledge of Raisers Edge software is a plus.

Apply for this internship.

 

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PROCESSING ARCHIVIST

This position assists with the general care and documentation of library and archival collections including the cataloging of other materials, recordkeeping, storage, maintenance, digitization, and retrieval. The primary duty of the processing archivist is cataloging the Museum's collection of WWII photographs. This position is also responsible for the production of digital images via scanning and assists with procedures for researchers / clients ordering photographs.

Qualifications for this position include the following:

  • Bachelor's degree required, master's in history or a library and information science program preferred.

  • Excellent knowledge of WWII material culture required.

  • Experience with managing images / photographs within digital-asset management and/or collections management systems preferred.

  • Basic knowledge of archival procedures, familiarity with collections databases, and experience handling archival collections required.

Interested candidates should apply online or mail resumes to 945 Magazine St., New Orleans, LA 70130.

Apply now.

 

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ASSISTANT DIRECTOR FOR DIGITAL COLLECTIONS

This position reports to the director of curatorial services and is responsible for directing the digitization of the Museum's collections and the subsequent management of these materials, which includes the Museum's accessioned collections of artifacts and archival materials and the entire oral history collection, as well as archival footage and photographs, digital exhibit media, and video lecture content. The assistant director for digital collections works closely with the Museum technologist, who chairs the digitization work team, and serves as a key member of the work team. This position also supervises two processing archivists.

The ideal candidate will have a master's degree from an ALA-accredited program with a concentration in archives management (required) and at least five years experience in a related field. In addition, demonstrated knowledge of collections management systems (KE Emu preferred), proven success in implementing digital asset management solutions and workflows in a complex environment, and an understanding of legal issues around digital asset use are required. Finally, supervisory experience and strong interpersonal and communication skills are a must.

Interested candidates should apply online or mail resumes to 945 Magazine St., New Orleans, LA 70130.

Apply now.

 

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THEATER AND A/V SYSTEMS TECHNICIAN

This full-time position reports to the theater and A/V systems manager, and is responsible for operating and maintaining the museum's multi-sensory theater, exhibits, and live venue. The theater and A/V technician oversees all operational aspects of lighting, equipment, and A/V systems.

The ideal candidate will have 3–5 years experience with multi-sensory theater technologies, the ability to research problems quickly and resolve issues with minimal direct supervision, and an in-depth knowledge of large venue video and audio systems. In addition, the ability to work well in a team-oriented environment is a must.

Interested candidates should apply online or mail resumes to 945 Magazine St., New Orleans, LA 70130.

Apply now.

 

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PARKING ATTENDANT

This part-time position reports to the parking manager and is responsible for the day-to-day operations of the garage in the absence of the manager. Responsibilities include, but are not limited to: assisting guests as necessary, maintaining equipment, using iParc professional software, and working special events.

The ideal candidate will have excellent customer service skills and basic math skills. In addition, the ability to use parking equipment and software is a must. Finally, the ability to work flexible hours and to perform the physical demands of the job along with a valid driver's license and clean driving record are a must.

Interested candidates should apply online or mail resumes to 945 Magazine St., New Orleans, LA 70130.

Apply now.

 

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ADMISSIONS ASSOCIATE

This part-time position reports to the visitor services manager and is responsible for maintaining a welcoming rapport with visitors and providing information and customer service as necessary. This position processes ticket orders in a courteous and visitor-focused manner.

The ideal candidate will have outstanding customer-service skills and experience working with the public. In addition, experience balancing daily receipts is preferred and strong communication skills are essential. Finally, the ability to work a flexible schedule is a must, as weekend work is required.

Interested candidates should apply online or mail resumes to 945 Magazine St., New Orleans, LA 70130.

Apply now.

 

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ASSOCIATE VICE PRESIDENT OF TRAVEL AND CONFERENCE SALES

This senior management position reports to the vice president of operations & CFO and is responsible for selling, developing, and managing successful educational travel programs, conferences, and other types of innovative educational outreach initiatives at the Museum's campus in New Orleans and at WWII battle sites and destinations across the world.

Since 2004, the Museum has developed, operated, and sold more than 100 educational travel programs to WWII battlefield locations in Europe and the Pacific. The Museum is seeking to grow these programs targeted at adult and student audiences through direct retail sales and partnerships with other organizations.

This position leads a staff of seven professionals, including three direct reports, responsible for inside sales, customer service, marketing support, tour development, budgeting, logistics, and operations. The AVP's primary role is to focus on developing and growing these programs through the implementation of a sales plan and marketing strategy to ensure the Museum's financial objectives for travel and conference programs are met. It is anticipated that role will require up to 50% travel time for the AVP. Significant growth is forecast in these areas over the next five years as the Museum brings online new programs and staff.

The AVP of travel and conference sales will also be responsible for sales and operations of tours onboard a WWII Patrol Torpedo boat, which is anticipated to be ready for passenger hire on Lake Pontchartrain in early 2017.

The position's primary focus on sales and market development will include the following:

  • Achieve significant, sustainable, and profitable growth in the Museum's array of high quality educational travel programs.

  • Provide leadership and oversight to the department with a focus on prospect and customer communications.

  • Develop, implement, and grow a series of inbound custom travel programs that will take place in and around the Museum's campus in New Orleans.

  • Form sustainable and profitable partnerships with university alumni programs, study-abroad departments, military organizations, travel operators, and other membership based organizations that will promote and sell Museum-managed travel programs to adult, student, and corporate clients.

  • Ensure the Museum's annual international conference on World War II is a high quality, vibrant and relevant public history conference that reaches a growing on-site and digital audience.

  • Initiate local tours of PT-305 at sea and dockside, activating the new boathouse on Lake Pontchartrain as a satellite Museum property.

The ideal candidate will hold a bachelor's degree with a master's degree preferred and a minimum of 10 years of successful experience in business development and sales. Prior experience in the tour and travel industry is preferable with a track record of developing and growing successful outreach programs, preferably within a museum, non-profit, travel-related, or university environment. In addition, excellent communication, presentation, and organizational skills are a must as is a prior experience in managing a team. The successful candidate should anticipate extensive travel both within the United States and internationally for program sales and development.

Interested candidates should apply online or mail resumes to 945 Magazine St., New Orleans, LA 70130.

Apply now.

 

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ENGINEER 2ND CLASS

This position reports to the chief engineer and is responsible for ensuring the Museum's spaces are maintained and safe for visitors, staff, and volunteers. Responsibilities include operating and maintaining equipment in the Central Plant and performing a variety of maintenance work such as HVAC, carpentry, electrical, and plumbing tasks.

The ideal candidate MUST possess a current City of New Orleans 2nd Class Stationary Engineer's License with air conditioning certification (2nd class Boiler preferred as well). In addition, the ability to work a flexible schedule is required; this includes all three shifts and weekends and holidays.

Interested candidates should apply online or mail resumes to 945 Magazine St., New Orleans, LA 70130.

Apply now.

 

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SECURITY OFFICER (FULL- AND PART-TIME POSITIONS AVAILABLE)

The security officer is responsible for ensuring the safety and security of all guests, staff, and Museum properties in accordance with the policies and procedures of the Museum. The ideal candidate will have experience in law enforcement, security, or military service. In addition, the ability to work a flexible schedule (which includes weekends and holidays) and perform the physical demands of the position are required.

Interested candidates should apply online or mail resumes to 945 Magazine St., New Orleans, LA 70130.

Apply now.

 

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WEB DEVELOPER

Reporting to the digital design manager, the web developer is responsible for building content-driven websites, applications, and digital solutions that support Museum goals. Duties include updating content on the Museum's internet and intranet and handling various aspects of the Museum's eCommunications materials. The web developer will also be responsible for publishing materials on the Museum's website.

The primary goal of this position is to bring interactive concepts to life using appropriate technologies including standards-based HTML/CSS, JS, jQuery, PHP, MySQL, cloud-based storage solutions, and mobile application development platforms, including Android and iOS.

The ideal candidate enjoys solving problems through standards-based web development and has a drive to make useful, robust digital products that adhere to industry best practices, perform well, and work seamlessly across devices. Experience with Drupal and Wordpress, including customization and theming, is a must as is a love of coding and data, comfort working with front-end and back-end code, and the ability and desire to take ownership of our code base. Finally, a bachelor's degree in computer science, fine arts, design, photography, math, or related field or a minimum of four years experience is required.

Interested candidates should apply online or mail resumes to 945 Magazine St., New Orleans, LA 70130.

Apply now.

 

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SAMUEL ZEMURRAY STONE SENIOR HISTORIAN

The National WWII Museum in New Orleans is currently seeking a senior historian. This endowed position reports to the president and CEO, and the Samuel Zemurray Stone Senior Historian will serve on the President’s Council on Education and Research. In the future, the senior historian will report through the executive director of Museum’s new Institute for the Study of War and Democracy and the vice president of education and access.*

The senior historian will play a central role in advancing the Museum’s mission as expressed through exhibits, research initiatives, education programs, conferences, publications, distance learning activities, and other outreach. This professional will provide leadership in exploring why World War II was fought, how it was won, and what it means today. Drawing on a strong background in US and WWII history, the senior historian will contribute to the Museum’s research and public history projects, with a portion of time allowed to pursue his/her independent research and publication interests related to military or WWII history.

There will be special responsibilities to assist in:

Read more.

Interested candidates should apply online or mail resumes to 945 Magazine St., New Orleans, LA 70130.

Apply now.

 

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CUSTODIAN EVENT SET UP PERSONNEL

This position reports to the Facilities Manager and is responsible for event set up as well as other custodial tasks. The primary job duties consist of setting up and breaking down tables and chairs for Museum events, floor care, pressure washing and other custodial tasks such as cleaning restrooms, vacuuming, dusting, mopping and cleaning glass.

The ideal candidate will be physically able to perform manual work and be familiar with cleaning procedures and custodial equipment. In addition, the ability to work a flexible schedule is a must.

Interested candidates should apply online or mail resumes to 945 Magazine St., New Orleans, LA 70130.

Apply now.

 

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CUSTODIAN

This position reports to the Facilities Manager and is responsible for custodial tasks. Custodial tasks include general cleaning such as cleaning restrooms, vacuuming, dusting, mopping and cleaning glass as well as special floor care duties.

The ideal candidate will be physically able to perform manual work and be familiar with cleaning procedures and custodial equipment. In addition, the ability to work a flexible schedule is a must and basic knowledge of A/V equipment is helpful.

Interested candidates should apply online or mail resumes to 945 Magazine St., New Orleans, LA 70130.

Apply now.

 

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