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EMPLOYMENT:

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Employment

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Thank you for your interest in employment opportunities at The National WWII Museum. The National WWII Museum is an EQUAL OPPORTUNITY EMPLOYER and seeks diversity in its workforce. The National WWII Museum is dedicated to a policy of non-discrimination in employment on any basis including age, sex, race, religion, national origin, sexual orientation, or disability. Consistent with the Americans with Disabilities Act, applicants may request accommodations needed to participate in the application process.

NO PHONE CALLS OR WALK-INS PLEASE.

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Want to become an intern at the Museum? Learn more about internship opportunities.

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AVAILABLE POSITIONS

ADMISSIONS ASSOCIATE

This part-time position reports to the visitor services manager and is responsible for maintaining a welcoming rapport with visitors and providing information and customer service as necessary. This position processes ticket orders in a courteous and visitor-focused manner.

The ideal candidate will have outstanding customer-service skills and experience working with the public. In addition, experience balancing daily receipts is preferred and strong communication skills are essential. Finally, the ability to work a flexible schedule is a must, as weekend work is required.

Interested candidates should apply online or mail resumes to 945 Magazine St., New Orleans, LA 70130.

Apply now.

 

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ASSOCIATE VICE PRESIDENT OF TRAVEL AND CONFERENCE SALES

This senior management position reports to the vice president of operations & CFO and is responsible for selling, developing, and managing successful educational travel programs, conferences, and other types of innovative educational outreach initiatives at the Museum's campus in New Orleans and at WWII battle sites and destinations across the world.

Since 2004, the Museum has developed, operated, and sold more than 100 educational travel programs to WWII battlefield locations in Europe and the Pacific. The Museum is seeking to grow these programs targeted at adult and student audiences through direct retail sales and partnerships with other organizations.

This position leads a staff of seven professionals, including three direct reports, responsible for inside sales, customer service, marketing support, tour development, budgeting, logistics, and operations. The AVP's primary role is to focus on developing and growing these programs through the implementation of a sales plan and marketing strategy to ensure the Museum's financial objectives for travel and conference programs are met. It is anticipated that role will require up to 50% travel time for the AVP. Significant growth is forecast in these areas over the next five years as the Museum brings online new programs and staff.

The AVP of travel and conference sales will also be responsible for sales and operations of tours onboard a WWII Patrol Torpedo boat, which is anticipated to be ready for passenger hire on Lake Pontchartrain in early 2017.

The position's primary focus on sales and market development will include the following:

  • Achieve significant, sustainable, and profitable growth in the Museum's array of high quality educational travel programs.

  • Provide leadership and oversight to the department with a focus on prospect and customer communications.

  • Develop, implement, and grow a series of inbound custom travel programs that will take place in and around the Museum's campus in New Orleans.

  • Form sustainable and profitable partnerships with university alumni programs, study-abroad departments, military organizations, travel operators, and other membership based organizations that will promote and sell Museum-managed travel programs to adult, student, and corporate clients.

  • Ensure the Museum's annual international conference on World War II is a high quality, vibrant and relevant public history conference that reaches a growing on-site and digital audience.

  • Initiate local tours of PT-305 at sea and dockside, activating the new boathouse on Lake Pontchartrain as a satellite Museum property.

The ideal candidate will hold a bachelor's degree with a master's degree preferred and a minimum of 10 years of successful experience in business development and sales. Prior experience in the tour and travel industry is preferable with a track record of developing and growing successful outreach programs, preferably within a museum, non-profit, travel-related, or university environment. In addition, excellent communication, presentation, and organizational skills are a must as is a prior experience in managing a team. The successful candidate should anticipate extensive travel both within the United States and internationally for program sales and development.

Interested candidates should apply online or mail resumes to 945 Magazine St., New Orleans, LA 70130.

Apply now.

 

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ENGINEER 2ND CLASS

This position reports to the chief engineer and is responsible for ensuring the Museum's spaces are maintained and safe for visitors, staff, and volunteers. Responsibilities include operating and maintaining equipment in the Central Plant and performing a variety of maintenance work such as HVAC, carpentry, electrical, and plumbing tasks.

The ideal candidate MUST possess a current City of New Orleans 2nd Class Stationary Engineer's License with air conditioning certification (2nd class Boiler preferred as well). In addition, the ability to work a flexible schedule is required; this includes all three shifts and weekends and holidays.

Interested candidates should apply online or mail resumes to 945 Magazine St., New Orleans, LA 70130.

Apply now.

 

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SUMMER CAMP ASSISTANT COORDINATOR (SUMMER 2016)

This position will assist the family programs and outreach coordinator with the day-to-day management of the Museum's six weeks of on-site Spy, Science, and Theater camps. Duties of the assistant coordinator include, but are not limited to: greeting campers upon arrival, leading hands-on activities, accompanying campers on tours of the Museum's exhibits, and maintaining the safety of campers.

This is a part-time, temporary position with hours Monday–Friday, 8:30 a.m.–3:30 p.m. beginning Tuesday, May 31, and ending Friday, July 15. The ideal candidate will be mature, reliable, and creative, while also having experience working with children in a school or summer camp environment. In addition, the top candidate(s) will be required to pass a background check and a brief Louisiana State Mandatory Reporter training session.

Interested candidates should apply online or mail resumes to 945 Magazine St., New Orleans, LA 70130.

Apply now.

 

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SECURITY OFFICER (FULL- AND PART-TIME POSITIONS AVAILABLE)

The security officer is responsible for ensuring the safety and security of all guests, staff, and Museum properties in accordance with the policies and procedures of the Museum. The ideal candidate will have experience in law enforcement, security, or military service. In addition, the ability to work a flexible schedule (which includes weekends and holidays) and perform the physical demands of the position are required.

Interested candidates should apply online or mail resumes to 945 Magazine St., New Orleans, LA 70130.

Apply now.

 

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TRAVEL AND CONFERENCE PROGRAMS OPERATIONS MANAGER

This position reports to the director of educational travel programs and is responsible for the management and execution of logistics and operations of the Museum's international and domestic student and adult travel study programs, the International Conference on WWII, our Behind the Lines tour, and other programs and symposia presented by the Museum. The specific responsibilities include soliciting bids and negotiating prices with destination management companies and other partners, managing the inventory control process for hotel accommodations, establishing transportation agreements and plans, executing tour operations, and ultimately reconciling the actual program expenses against budgets and estimates at the conclusion of a program.

The ideal candidate will have a bachelor's degree and a minimum of seven years experience working in the travel or conference services industry (or related field) with special emphasis on experience in educational/historical travel program sales, customer support, and program management. Experience working with large groups is preferred. In addition, the ability to travel overseas for two weeks or more at a time is a must (valid passport required). Finally, excellent communication and organizational skills, proficiency in Microsoft Office (experience with Raiser's Edge a plus), and the ability to work in a team-oriented and fast-paced environment are required.

Interested candidates should apply online or mail resumes to 945 Magazine St., New Orleans, LA 70130.

Apply now.

 

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WEB DEVELOPER

Reporting to the digital design manager, the web developer is responsible for building content-driven websites, applications, and digital solutions that support Museum goals. Duties include updating content on the Museum's internet and intranet and handling various aspects of the Museum's eCommunications materials. The web developer will also be responsible for publishing materials on the Museum's website.

The primary goal of this position is to bring interactive concepts to life using appropriate technologies including standards-based HTML/CSS, JS, jQuery, PHP, MySQL, cloud-based storage solutions, and mobile application development platforms, including Android and iOS.

The ideal candidate enjoys solving problems through standards-based web development and has a drive to make useful, robust digital products that adhere to industry best practices, perform well, and work seamlessly across devices. Experience with Drupal and Wordpress, including customization and theming, is a must as is a love of coding and data, comfort working with front-end and back-end code, and the ability and desire to take ownership of our code base. Finally, a bachelor's degree in computer science, fine arts, design, photography, math, or related field or a minimum of four years experience is required.

Interested candidates should apply online or mail resumes to 945 Magazine St., New Orleans, LA 70130.

Apply now.

 

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TEACHER PROGRAMS AND CURRICULUM COORDINATOR

The National WWII Museum is seeking an experienced educator to coordinate the development and evaluation of the Museum's growing curriculum offerings, and to design and facilitate on-site and online teacher professional development. The teacher programs and curriculum coordinator is also expected to expand the Museum's nationwide network of teachers.

Reporting to the assistant director of education for curriculum, the teacher programs and curriculum coordinator will play an instrumental role in developing and maintaining partnerships with the Gilder Lehrman Institute of American History and other organizations that serve social studies educators, and will serve as a member of the Museum's curriculum development team to design meaningful educational opportunities for students and teachers nationwide.

Qualifications:

  • Bachelor's degree (master's degree preferred) in history, arts administration, museum education, education, or related field

  • Minimum of three years experience working with elementary and/or secondary school students and teachers in a museum, school, or other educational setting

  • Experience in developing, implementing, and facilitating teacher professional development

  • Strong knowledge of national educational standards and education systems and policy

  • Demonstrated success in the development, delivery, and evaluation of educational curricula to both teachers and students

  • Experience using social media tools, including Twitter, Pinterest, and various blogging platforms for educational use

  • Willingness and ability to travel nationally and internationally in support of the Museum's student and teacher travel programs

  • Strong organizational skills and experience coordinating multiple projects simultaneously

  • Exceptional written, verbal, and interpersonal communication skills

  • Willingness to work overtime during special events or heavy visitation periods or to meet deadlines

Interested candidates should apply online or mail resumes to 945 Magazine St., New Orleans, LA 70130.

Apply now.

 

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SAMUEL ZEMURRAY STONE SENIOR HISTORIAN

The National WWII Museum in New Orleans is currently seeking a senior historian. This endowed position reports to the president and CEO, and the Samuel Zemurray Stone Senior Historian will serve on the President’s Council on Education and Research. In the future, the senior historian will report through the executive director of Museum’s new Institute for the Study of War and Democracy and the vice president of education and access.*

The senior historian will play a central role in advancing the Museum’s mission as expressed through exhibits, research initiatives, education programs, conferences, publications, distance learning activities, and other outreach. This professional will provide leadership in exploring why World War II was fought, how it was won, and what it means today. Drawing on a strong background in US and WWII history, the senior historian will contribute to the Museum’s research and public history projects, with a portion of time allowed to pursue his/her independent research and publication interests related to military or WWII history.

There will be special responsibilities to assist in:

Read more.

Interested candidates should apply online or mail resumes to 945 Magazine St., New Orleans, LA 70130.

Apply now.

 

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CUSTODIAN EVENT SET UP PERSONNEL

This position reports to the Facilities Manager and is responsible for event set up as well as other custodial tasks. The primary job duties consist of setting up and breaking down tables and chairs for Museum events, floor care, pressure washing and other custodial tasks such as cleaning restrooms, vacuuming, dusting, mopping and cleaning glass.

The ideal candidate will be physically able to perform manual work and be familiar with cleaning procedures and custodial equipment. In addition, the ability to work a flexible schedule is a must.

Interested candidates should apply online or mail resumes to 945 Magazine St., New Orleans, LA 70130.

Apply now.

 

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CUSTODIAN

This position reports to the Facilities Manager and is responsible for custodial tasks. Custodial tasks include general cleaning such as cleaning restrooms, vacuuming, dusting, mopping and cleaning glass as well as special floor care duties.

The ideal candidate will be physically able to perform manual work and be familiar with cleaning procedures and custodial equipment. In addition, the ability to work a flexible schedule is a must and basic knowledge of A/V equipment is helpful.

Interested candidates should apply online or mail resumes to 945 Magazine St., New Orleans, LA 70130.

Apply now.

 

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