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VICE PRESIDENT OF EDUCATION AND ACCESS
The vice president of education and access will be a pivotal leadership position at America’s National WWII Museum, overseeing an array of collections, exhibits, research, and education activities that reflect best practices and innovation in a history museum. The vice president will play a major role in development of content, creative exhibits, programs, products, and outreach initiatives. These measures will all be linked to the Museum’s mission to explore the American experience in World War II through preservation and use of material on the history and lasting legacy of this global conflict. Programs and educational initiatives will collectively enhance onsite visitor experiences and benefit from ongoing digitization of the Museum’s rich archival assets, including more than 9,000 personal accounts and hundreds of thousands of artifacts, documents, and photographs. These diverse efforts will receive increasing resources and emphasis as the Museum moves toward completion of its 300,000-square-foot campus by 2020 and engages new audiences across the country and around the world, employing on-site, online, travel, and other education strategies.
This cabinet-level position will report to the president and CEO, drawing guidance from the Presidential Counselors advisory body that will be supported for the next few years by the president and CEO emeritus. The vice president of education and access will supervise a growing team of more than 40 staff and will have direct reports covering curatorial, education and exhibits departments; travel and conference programs; the Institute for the Study of War and Democracy; and the WWII Media and Education Center. These departments and strategic measures will be essential as the institution seeks to become the most trusted and accessible Museum source for knowledge and information on the war’s origins, its execution, and its legacies for America and the world.
Reorganization steps now underway at the Museum will consolidate the work of these various departments under the vice president of education and access on July 1, 2017, in line with the Museum’s strategic objectives and vision for the future. Several of these departments will be housed in the planned Hall of Democracy pavilion, with groundbreaking set for 2017 and completion expected in late 2018.
Under the direction of the president and CEO, and in consultation with other Museum leadership, the vice president of education and access will have responsibility to:
- Develop and expand on the strengths of existing curatorial, exhibits, and education departments and the Museum’s travel and conference programs, while helping guide development of two new departments, the Institute for the Study of War and Democracy and the WWII Media and Education Center.
- Work with department heads and other managers to enhance the Museum’s exhibits and programming as well as other educational initiatives.
- Participate in the president and CEO’s new Council on Education and Research, which coordinates leadership in identifying and reaching goals for education, exhibits, programs, research, and outreach.
- Work with other senior Museum managers in advancing marketing strategies and developing partnerships that strengthen the institution’s education mission.
- Represent the Museum before various publics through public speaking and presentations.
- Support leadership efforts in pursuit of funds from grants, sponsors, and private foundations/donors, to advance the mission of education and access.
- Respond through the president and CEO to Board of Trustees’ direction and the Board’s strategic visioning process, designed to shape the Museum’s future direction.
- Carry out other tasks and special projects as assigned by the president and CEO.
- Commitment to public history and the mission of The National WWII Museum.
- A minimum of 10 years of executive level or equivalent experience in museums or other settings relevant to challenges facing the vice president of education and access, with evidence of past leadership and innovation.
- A doctorate degree (preferred) in history, public history, museum leadership, or related field that embraces scholarly and higher learning pursuits.
- Extensive experience in budget planning and execution.
- Familiarity with instructional methods and technologies, including those used in online teaching.
- Excellent communication and interpersonal skills, with strong verbal and writing capabilities and technological literacy.
- Record of achievement in supervisory and program development roles, reflecting entrepreneurial qualities.
- Knowledge of WWII history preferred, but not required.
- Ability to travel to attend meetings and advance Museum objectives.
- Willingness to work a flexible schedule that goes beyond a 40-hour week, including some weekends and evenings.
How to apply:
Review of candidate materials will begin immediately with a deadline of March 17, 2017. Please email your application to NWWIIMsearch@gmail.com. The application should include a resume with contact information for at least three professional references and a letter of interest addressed to Dr. Brent Glass, c/o Bryan and Jordan Consulting LLC, 1921 Sunderland Place NW, Washington, DC 20036.
HUMAN RESOURCE GENERALIST
This position reports to the senior director of human resources and is primarily responsible for administering and overseeing the Museum’s benefit program. Responsibilities include participating in benefit strategy meetings regarding plan designs and costs and maintaining proficiency in and knowledge of benefit plans in order to assist employees as necessary with benefit questions and issues. In addition, this position assists in all human resource functions including employee relations, compliance, recruitment, and training and development.
The ideal candidate will have a bachelor’s degree, PHR certification, and a minimum of three years experience in human resources with an emphasis on benefits and compensation. Strong computer skills are a must; proficiency in Microsoft Office is required as is the ability to use OrgPlus software and to maintain employees’ benefit status via provider websites. Experience with Netchex is a plus. Finally, excellent communication, organizational, and interpersonal skills are essential.
Interested candidates should apply online or mail resumes to 945 Magazine St., New Orleans, LA 70130.
PARKING ATTENDANT (PART-TIME)
This part-time position reports to the parking manager and is responsible for the day-to-day operations of the garage in the absence of the manager. Responsibilities include, but are not limited to, assisting guests as necessary, maintaining equipment, using iParc professional software, and working special events.
The ideal candidate will have excellent customer-service skills and basic math skills. In addition, the ability to use parking equipment and software is a must. Finally, the ability to work flexible hours and to perform the physical demands of the job along with a valid driver’s license and clean driving record are a must.
Interested candidates should apply online or mail resumes to 945 Magazine St., New Orleans, LA 70130.
SECURITY OFFICER (AS-NEEDED BASIS)
This “occasional” position is responsible for ensuring the safety and security of all guests, staff, and Museum properties in accordance with Museum policies and procedures. The ideal candidate will have experience in law enforcement, security, or military service. In addition, the ability to work a flexible schedule (which includes weekends and holidays) and perform the physical demands of the position is required. Security officers working on an as-needed basis will be primarily used for evening events, however they can be called upon to fill other time slots when available.
Interested candidates should apply online or mail resumes to 945 Magazine St., New Orleans, LA 70130.
ASSISTANT COLLECTIONS MANAGER (TEMPORARY, FULL-TIME, AND PART-TIME AVAILABLE)
We have available two temporary 12-week assistant collections manager positions. One is full-time (40 hours per week up to a total maximum of 480 hours) and one is part-time (20 hours per week up to a total maximum of 240 hours). These positions report to the collections manager.
The ideal candidate will have some experience with museum collections management. The assistant collections manager will handle and pull artifacts for rehousing and movement to a new storage area. Additional responsibilities include identifying potential condition concerns and writing a follow-up report for the collections manager, rehousing artifacts, assisting in the physical move of the permanent collection from its temporary storage location, and assisting in shelf mapping as needed.
SECURITY OFFICER (PART-TIME)
This position is responsible for ensuring the safety and security of all guests, staff, and Museum properties in accordance with Museum policies and procedures. The ideal candidate will have experience in law enforcement, security, or military service. In addition, the ability to work a flexible schedule (which includes weekends and holidays) and perform the physical demands of the position is required.
ASSISTANT NETWORK ADMINISTRATOR
This position reports to the network administrator and maintains the wired and wireless network, servers, and workstations within the Museum. Responsibilities include maintaining, repairing, upgrading, and optimizing network and computer systems; daily system administration and problem resolution; monitoring network and systems; and maintaining documentation.
In addition, the assistant network administrator will participate and make recommendations in the design and planning of the infrastructure to support new applications and technologies and thereafter play a key role in the maintenance of such tools. This position also supervises the IT desktop technician who assists staff and other users in problem resolution relating to hardware, software, and communication issues.
The ideal candidate will understand and appreciate the challenges of running a large computer network. Skill set should include Microsoft Windows Server, Windows 7 and 10, Microsoft Office, SQL Server, Active Directory, and VMWare. Experience with Gateway, CounterPoint, Raiser’s Edge, or Financial Edge is a definite plus. A bachelor’s degree in computer science or related field and/or five years experience is required.
SALES ASSOCIATE (PART-TIME)
This position reports to the Museum Store manager and is responsible for all aspects of customer service in the Museum stores. Job duties include greeting and assisting customers, accurately processing transactions, stocking shelves, and maintaining a clean and orderly store.
The ideal candidate will have good communication skills, basic merchandising skills, and basic math skills. In addition, the ability to work on weekends and holidays is required.
DIRECTOR OF THE WWII MEDIA AND EDUCATION CENTER
This is a new position that will help develop and oversee multimedia learning and outreach initiatives at the Museum. This position will be responsible for the full and creative utilization of new state-of-the-art broadcast, production, and editing facilities, a dedicated studio for distance learning, and multiple public spaces for live events, including a signature media auditorium that seats 100 with fully integrated video conferencing capabilities. In addition, the director will work collaboratively with Museum educators, historians, researchers, and other staff. A primary responsibility of this position will be to ensure the Museum’s extensive collections of digital oral histories, photographs, archival materials, maps, lectures, conferences, and other digital content are fully integrated into new teaching, learning, and creative media experiences that will advance the Museum’s mission as a leading source of knowledge and information on World War II.
The director will initially lead a team responsible for expanding the Museum’s distance learning programs to K-12, higher education, and public history audiences, and for creating new and sustainable media programs and products that leverage the expertise of the Museum’s staff, network of scholars and partners, and strengths of the Museum’s collection and archive. This position will also have responsibility for developing partnerships to create an international media hub for the electronic delivery and import of the latest news and research on WWII history.
The director of the WWII Media and Education Center will be an important leadership position in the forthcoming Hall of Democracy, a three-story complex which will also house the Institute for the Study of War and Democracy, a library, and dedicated special exhibitions hall. The Hall of Democracy will break ground in the summer of 2017 and is scheduled for completion in late 2018.
The ideal candidate will have a bachelor’s degree (master’s preferred) with an emphasis on multimedia production, educational technology, instructional design, or related multimedia field, plus a minimum of three years experience in leading a team responsible for creating, designing, and delivering digital media products and learning experiences for educational purposes in a museum, university, publishing, or related environment. In addition, demonstrated proficiency in media production software (Final Cut Pro, Adobe Creative Suite), content management systems (Drupal, Wordpress), live streaming platform (Livestream, YouTube), and digital asset management software is preferred, as is a basic knowledge of WWII history. Finally, demonstrated knowledge of copyright and digital media rights management, experience in budget development and management, excellent communication and interpersonal skills, and an entrepreneurial spirit are a must.
SPECIAL PROJECTS HISTORIAN
This position is responsible for providing research to support active cases of the Defense POW/MIA Accounting Agency. Under the supervision of Museum staff and working with DPAA, the position will undertake historical research to better inform the families of the missing and to help locate, recover, and identify the remains of missing military personnel. This effort will be accomplished by vetting, developing relationships, and then working with museums, archives, reunion groups, relatives, and others to provide information that will aid DPAA’s research, outreach, and identification procedures. The position will also be an integral part of The National WWII Museum staff and will be expected to contribute to the Museum’s mission of informing the public on the role on the U.S. citizen-soldier in World War II.
The qualified candidate will possess a PhD in history; have demonstrated experience of historical research in archives, collections (both online and physical), and other cultural institutions; demonstrated experience in the historical interview process; and demonstrated knowledge of WWII-era history. Candidates with exceptional written, verbal, and interpersonal communications skills will be preferred, as will those with strong organizational skills.
This position is responsible for finding and contacting individuals to support active cases of the Defense POW/MIA Accounting Agency. The position will assist with DPAA efforts to inform the families of the missing and locate, recover, and identify remains of missing military personnel by providing genealogy research to uncover family members and descendants. The objective of this effort is to locate, assess, and copy pertinent historical material relating to the fallen service members, while also providing contact information and follow-up so that these contemporaries can aid DPAA’s scientific procedures to confirm the identities of the remains of missing military personnel. The position will seek out online resources, interpersonal networks, family members and relatives, and other resources as necessary. The position will also be an integral part of The National WWII Museum staff and will be expected to contribute to the Museum’s mission of informing the public on the role of the US citizen-soldier in World War II.
The qualified candidate will possess genealogy certification. For those already certified, a master’s degree in history will serve as a preferred qualification. Demonstrated experience of genealogical research and interpersonal networking skills are desired, as is demonstrated experience in the historical interview process and WWII-era history. Candidates with exceptional written, verbal, and interpersonal communication skills will be preferred, as will those with strong organizational skills.
The National WWII Museum is currently seeking a communications manager to join its marketing and communications team. This position reports to the director of communications and is responsible for creating engaging, effective, and consistent Museum communications and publications in line with Museum standards, both as a producer of content and as a manager of the copy team (comprised of copywriter and social media specialist).
Core responsibilities include:
Management of copy production and review: coordinate and lead the copy team's efforts to create, vet, edit, and route written material in support of all Museum messaging needs, including a high volume of marketing and ad copy (including incisive calls to action, subject lines, taglines, etc.) as well as engaging narrative and descriptive copy.
Take in copy requests, then delegate and track progress of those requests
Line-edit, copy-edit, and proofread as needed to ensure the highest quality in Museum communications
Improve and maintain processes and standards for the copy team for quality assurance
Maintenance of communications portfolio/style guide: maintain an organized and authoritative reference library of vetted copy and style standards for ongoing use.
Editorial project management of publications, including content planning and curation for quarterly newsletter, annual report, and others as needed.
Weekly reporting on status of all projects.
The ideal candidate will have a bachelor's degree in English, history, communications, marketing, or related field and a minimum of five years experience in ad/marketing writing, publishing, media, agency, or related writing / editing field. Excellent organizational skills are required, as are exceptional writing, editorial, and proofreading skills and keen attention to detail. A working knowledge of The Chicago Manual of Style is preferred. Finally, outstanding interpersonal skills and the ability to work well with multiple constituencies including media, staff, freelancers, and consultants are a must.
Interested candidates should apply online or mail a resume and cover letter to 945 Magazine St., New Orleans, LA 70130.
RECEPTIONIST AND OPERATIONS ASSISTANT
This position reports to the associate vice president of finance and is the initial contact for callers to the Museum and visitors to the administrative offices. This position also provides clerical support for the AVP of operations and AVP of finance. In addition, this position is the contact for all VIP tour requests and works with visitor services and volunteer services to ensure all requests are handled and arrangements are made.
The ideal candidate will have a minimum of two years experience in a fast-paced office setting and be proficient in Microsoft Office. In addition, excellent communication and organizational skills along with initiative and good judgment are required.
ENGINEER 2ND CLASS MIDNIGHT WATCH
The National WWII Museum is currently seeking an engineer 2nd class for the midnight watch. This position reports to the chief engineer and is responsible for ensuring the Museum’s spaces are maintained and safe for visitors, staff, and volunteers. Responsibilities include operating and maintaining equipment in the central plant and performing a variety of maintenance work such as HVAC, carpentry, electrical, and plumbing tasks.
The ideal candidate MUST possess a current City of New Orleans 2nd Class Stationary Engineer’s License with air conditioning certification (2nd class boiler preferred as well). In addition, the ability to work a flexible schedule is required; this includes all three shifts and weekends and holidays. Note that this position is primarily for the midnight watch.
EXHIBIT DESIGNER / TECHNICIAN
Reporting to the director of exhibits, the exhibit designer / technician is responsible for design, fabrication, installation, and maintenance of temporary, special and traveling exhibits, the repair and maintenance of permanent exhibits, and establishing and maintaining graphic standards for all Museum exhibits and internal wayfinding signage. This position supervises vendors, fabricators, installers, hired labor, and volunteers, and requires moderate to heavy manual labor.
A bachelor's degree in industrial design, architecture, graphic design, fine arts, museum studies, or related field.
Five or more years of experience in museum exhibit design and fabrication.
Demonstrated skill in developing and installing exhibits.
Ability to work with hand tools and power tools to fabricate and maintain exhibits.
Skill in drafting software such as AutoCAD, Vectorworks, or SketchUp.
Strong graphic design skills; expert-level skills in InDesign, Photoshop, and Illustrator.
Ability to create design packages that include exhibit elevations and renderings for presentation.
Experience in artifact handling, mountmaking, crating, and packing.
Ability to lift, carry, and place supplies and exhibit components on shelves, including overhead, up to 50 pounds without assistance.
Ability to climb ladders up to 12 feet.
Willingness to work outside of normal Museum operating hours as needed to repair and maintain permanent exhibits.
Willingness to travel by air to various destinations to install traveling exhibits.
Strong written communication skills as well as strong organizational skills.
Willingness to work overtime during special events, heavy visitation periods, or to meet deadlines.
EXECUTIVE DIRECTOR OF THE INSTITUTE FOR THE STUDY OF WAR AND DEMOCRACY
The Institute is in its inaugural year at the Museum, offering rich opportunities for scholarship and collaboration between the academic and museum worlds. The executive director will lead the Museum's advanced learning center in the development of its research, publications, and public programs on World War II, including both the origins of the war and its lasting legacies for America and the world. The Institute aspires to become the preeminent gateway to the latest research, personal histories, digital content, and historiography of the war itself, as well as the evolution of public memory of World War II in America and globally.
It will be the responsibility of the executive director to build the Institute and to help coordinate the work of historians in the Institute in shaping its programs and research initiatives, and to increase public access to the best history and knowledge of World War II. Specifically, the executive director will coordinate research and programmatic initiatives of the Institute with other departments to meet the growing needs of the Museum's diverse publics, to include scholars, teachers, students, education institutions, and general enthusiasts interested in the preservation and study of WWII history. To accomplish these goals, the executive director must possess the leadership skills and knowledge to draw upon the Museum's collections of personal accounts, film, photographs, memoirs, and artifacts to produce new publications, media products, conferences, and programs, both on site and online.
This position will initially report to the associate vice president of education and access and will serve on the President's Council on Education and Research.
Specific job responsibilities include the following:
Leads the Institute and works collaboratively with institute members (including the Samuel Zemurray Stone Senior Historian, the Senior Director of History and Research, the Director of Conference and Symposia, and other historians and research assistants) to develop public history and research priorities.
Directs long-range planning related to research, publications, conference, symposia, online degree programs, and other initiatives.
Oversees content development and management of the Institute's multiple initiatives, including research, publications, speaking engagements, conference and symposia, and online courses, and works closely with the director of the Museum's WWII Media and Education Center and other professional staff to ensure the successful implementation of these initiatives.
Brings entrepreneurial practices to providing broad access to the best WWII scholarship and learning opportunities for Museum visitors, education and travel participants, as well as online audiences on all delivery platforms and channels.
Works proactively to develop partnerships with institutes, universities, museums, and research centers that share similar missions with The National WWII Museum.
Collaborates with Institute staff, the president and CEO, the Board of Trustees, and Presidential Counselors in ensuring historical accuracy and the integrity of content as it is delivered through exhibits, programs, media productions, publications, and public history.
Helps to ensure the integrity of historical content for the institutional advancement department for use in proposals to sponsors, foundations, granting agencies, and other potential donors as well as for the marketing and communications department for use in public and media relations.
Oversees Museum committees and work teams responsible for the planning and execution of Institute publications, conferences, symposia, and other key initiatives.
Has management responsibility for Institute budget, operations, staff, departmental policies, and planning.
Participates in the President's Council on Education and Research, chaired by the president and CEO, which advises the Museum's leadership on its long-range planning and research initiatives for education, exhibits, and programs on World War II.
Participates in the preparation of presentations and reports for the Museum's National Board of Trustees, the Board's Committees, and the Presidential Counselors, an advisory body comprised of respected historians, museum leaders, and other scholars.
Participates in task forces and projects as assigned.
The ideal candidate will have a PhD (master's degree required) in a discipline of the 20th century, related to American history, politics, diplomacy, or military studies, and a minimum of seven years of leadership and management experience in higher education, military, government, research, or history institutions. In addition, success in publishing and knowledge of publication standards and processes, as well as experience in the planning and execution of conferences and large-scale formal discussions, are essential. Finally, experience in providing strategic direction to staff and outstanding communication and interpersonal skills are a must. The executive director must be willing to work a flexible schedule, including weekends and evenings.
Letter of application with resume/CV will be accepted until position is filled.
ASSISTANT DIRECTOR FOR DIGITAL COLLECTIONS
This position reports to the director of curatorial services and is responsible for directing the digitization of the Museum's collections and the subsequent management of these materials, which includes the Museum's accessioned collections of artifacts and archival materials and the entire oral history collection, as well as archival footage and photographs, digital exhibit media, and video lecture content. The assistant director for digital collections works closely with the Museum technologist, who chairs the digitization work team, and serves as a key member of the work team. This position also supervises two processing archivists.
The ideal candidate will have a master's degree from an ALA-accredited program with a concentration in archives management (required) and at least five years experience in a related field. In addition, demonstrated knowledge of collections management systems (KE Emu preferred), proven success in implementing digital asset management solutions and workflows in a complex environment, and an understanding of legal issues around digital asset use are required. Finally, supervisory experience and strong interpersonal and communication skills are a must.
CUSTODIAN EVENT SET UP PERSONNEL
This position reports to the Facilities Manager and is responsible for event set up as well as other custodial tasks. The primary job duties consist of setting up and breaking down tables and chairs for Museum events, floor care, pressure washing and other custodial tasks such as cleaning restrooms, vacuuming, dusting, mopping and cleaning glass.
The ideal candidate will be physically able to perform manual work and be familiar with cleaning procedures and custodial equipment. In addition, the ability to work a flexible schedule is a must.
This position reports to the Facilities Manager and is responsible for custodial tasks. Custodial tasks include general cleaning such as cleaning restrooms, vacuuming, dusting, mopping and cleaning glass as well as special floor care duties.
The ideal candidate will be physically able to perform manual work and be familiar with cleaning procedures and custodial equipment. In addition, the ability to work a flexible schedule is a must and basic knowledge of A/V equipment is helpful.