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Employment

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Thank you for your interest in employment opportunities at The National WWII Museum. The National WWII Museum is an EQUAL OPPORTUNITY EMPLOYER and seeks diversity in its workforce. The National WWII Museum is dedicated to a policy of non-discrimination in employment on any basis including age, sex, race, religion, national origin, sexual orientation, or disability. Consistent with the Americans with Disabilities Act, applicants may request accommodations needed to participate in the application process.

NO PHONE CALLS OR WALK-INS PLEASE.

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Want to become an intern at the Museum? Learn more about internship opportunities.

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AVAILABLE POSITIONS

SENIOR COMMUNICATIONS ASSISTANT TO THE PRESIDENT AND CEO

The primary responsibility of this position is to assist the CEO on the coordination of internal and external communications as expressed through written materials, research, public events, and other initiatives. The senior communications assistant will support objectives of the CEO, keeping in mind the Museum's mission and aspiration, while working closely with other staff to enhance operations, education programs, public relations, and strategic planning.

Essential responsibilities include the following:

  • Research, write, and edit the President and CEO's major presentations, speeches, published pieces, reports, and special correspondence.

  • Proactively manage the President and CEO's communications with regard to cultivation and follow-up with major donors, prospects, and other public and private supporters of the Museum.

  • Act as liaison between the President and CEO and senior managers to ensure that written materials, images, publications, grant proposals, and other official communications reflect the strategic messages, policies, and mission of the Museum.

  • Participate, as needed, in the development and review of materials for Museum exhibits or programs.

  • Act as liaison to the Presidential Counselors advisory body and other Museum strategic planning efforts that help shape the Museum's future.

  • Supervise, as required, interns or part-time staff members assigned to the President and CEO's office, collaborating with higher education institutions that generate talent.

As exceptional creative writing, speech writing, and communications skills are a must, the ideal candidate will have a bachelor's degree (master's degree preferred) in English, history, or related discipline that provides the foundation for superior writing, research, and analysis as well as a minimum of five years experience and demonstrated success in work environments featuring communications, fundraising, and/or executive level responsibilities. In addition, knowledge of World War II is preferred, with appreciation for preservation of archival assets and for teaching about the American WWII experience. Finally, outstanding organizational and interpersonal skills, excellent project management skills, and the ability to work in a fast-paced environment while consistently meeting deadlines are required.

Interested candidates should apply online or mail resumes to 945 Magazine St., New Orleans, LA 70130.

Apply now.

 

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COMMUNICATIONS MANAGER

The National WWII Museum is currently seeking a communications manager to join its marketing and communications team. This position reports to the director of communications and is responsible for creating engaging, effective, and consistent Museum communications and publications in line with Museum standards, both as a producer of content and as a manager of the copy team (comprised of copywriter and social media specialist).

Core responsibilities include:

  • Management of copy production and review: coordinate and lead the copy team's efforts to create, vet, edit, and route written material in support of all Museum messaging needs, including a high volume of marketing and ad copy (including incisive calls to actions, subject lines, taglines, etc.) as well as engaging narrative and descriptive copy.

    • Take in copy requests, then delegate and track progress of those requests

    • Line-edit, copy-edit, and proofread as needed to ensure the highest quality in Museum communications

    • Improve and maintain processes and standards for the copy team for quality assurance

  • Maintenance of communications portfolio/style guide: maintain an organized and authoritative reference library of vetted copy and style standards for ongoing use.

  • Editorial project management of publications, including content planning and curation for quarterly newsletter, annual report, and others as needed.

  • Weekly reporting on status of all projects.

The ideal candidate will have a bachelor's degree in English, history, communications, marketing, or related field and a minimum of five years experience in ad/marketing writing, publishing, media, agency, or related writing / editing field. Excellent organizational skills are required, as are exceptional writing, editorial, and proofreading skills and keen attention to detail. A working knowledge of The Chicago Manual of Style is preferred. Finally, outstanding interpersonal skills and the ability to work well with multiple constituencies including media, staff, freelancers, and consultants are a must.

Interested candidates should apply online or mail a resume and cover letter to 945 Magazine St., New Orleans, LA 70130.

Apply now.

 

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RECEPTIONIST AND OPERATIONS ASSISTANT

This position reports to the associate vice president of finance and is the initial contact for callers to the Museum and visitors to the administrative offices. This position also provides clerical support for the AVP of operations and AVP of finance. In addition, this position is the contact for all VIP tour requests and works with visitor services and volunteer services to ensure all requests are handled and arrangements are made.

The ideal candidate will have a minimum of two years experience in a fast-paced office setting and be proficient in Microsoft Office. In addition, excellent communication and organizational skills along with initiative and good judgment are required.

Interested candidates should apply online or mail resumes to 945 Magazine St., New Orleans, LA 70130.

Apply now.

 

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ENGINEER 2ND CLASS MIDNIGHT WATCH

The National WWII Museum is currently seeking an engineer 2nd class for the midnight watch. This position reports to the chief engineer and is responsible for ensuring the Museum’s spaces are maintained and safe for visitors, staff, and volunteers. Responsibilities include operating and maintaining equipment in the central plant and performing a variety of maintenance work such as HVAC, carpentry, electrical, and plumbing tasks.

The ideal candidate MUST possess a current City of New Orleans 2nd Class Stationary Engineer’s License with air conditioning certification (2nd class boiler preferred as well). In addition, the ability to work a flexible schedule is required; this includes all three shifts and weekends and holidays. Note that this position is primarily for the midnight watch.

Interested candidates should apply online or mail resumes to 945 Magazine St., New Orleans, LA 70130.

Apply now.

 

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THEATER AND A/V SYSTEMS TECHNICIAN

This position reports to the theater and A/V systems manager and is responsible for operating and maintaining the Museum's multisensory theaters, exhibits, and live-performance spaces, as well as overseeing all operational aspects of show lightings, show equipment, show action equipment, and A/V systems related to the museum’s multisensory presentations and live performances and presentations.

The ideal candidate will have 3–5 years experience with multisensory theater technologies and a strong technical background in theatrical/live performance A/V systems, show controls, and electronics. In addition, strong troubleshooting capabilities, the ability to work under pressure while consistently meeting deadlines, and the ability to work a flexible schedule are required.

Interested candidates should apply online or mail resumes to 945 Magazine St., New Orleans, LA 70130.

Apply now.

 

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EXHIBIT DESIGNER / TECHNICIAN

Reporting to the director of exhibits, the exhibit designer / technician is responsible for design, fabrication, installation, and maintenance of temporary, special and traveling exhibits, the repair and maintenance of permanent exhibits, and establishing and maintaining graphic standards for all Museum exhibits and internal wayfinding signage. This position supervises vendors, fabricators, installers, hired labor, and volunteers, and requires moderate to heavy manual labor.

Qualifications include:

  • A bachelor's degree in industrial design, architecture, graphic design, fine arts, museum studies, or related field.

  • Five or more years of experience in museum exhibit design and fabrication.

  • Demonstrated skill in developing and installing exhibits.

  • Ability to work with hand tools and power tools to fabricate and maintain exhibits.

  • Skill in drafting software such as AutoCAD, Vectorworks, or SketchUp.

  • Strong graphic design skills; expert-level skills in InDesign, Photoshop, and Illustrator.

  • Ability to create design packages that include exhibit elevations and renderings for presentation.

  • Experience in artifact handling, mountmaking, crating, and packing.

  • Ability to lift, carry, and place supplies and exhibit components on shelves, including overhead, up to 50 pounds without assistance.

  • Ability to climb ladders up to 12 feet.

  • Willingness to work outside of normal Museum operating hours as needed to repair and maintain permanent exhibits.

  • Willingness to travel by air to various destinations to install traveling exhibits.

  • Strong written communication skills as well as strong organizational skills.

  • Willingness to work overtime during special events, heavy visitation periods, or to meet deadlines.

Interested candidates should apply online or mail resumes to 945 Magazine St., New Orleans, LA 70130.

Apply now.

 

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EXECUTIVE DIRECTOR OF THE INSTITUTE FOR THE STUDY OF WAR AND DEMOCRACY

The Institute is in its inaugural year at the Museum, offering rich opportunities for scholarship and collaboration between the academic and museum worlds. The executive director will lead the Museum's advanced learning center in the development of its research, publications, and public programs on World War II, including both the origins of the war and its lasting legacies for America and the world. The Institute aspires to become the preeminent gateway to the latest research, personal histories, digital content, and historiography of the war itself, as well as the evolution of public memory of World War II in America and globally.

It will be the responsibility of the executive director to build the Institute and to help coordinate the work of historians in the Institute in shaping its programs and research initiatives, and to increase public access to the best history and knowledge of World War II. Specifically, the executive director will coordinate research and programmatic initiatives of the Institute with other departments to meet the growing needs of the Museum's diverse publics, to include scholars, teachers, students, education institutions, and general enthusiasts interested in the preservation and study of WWII history. To accomplish these goals, the executive director must possess the leadership skills and knowledge to draw upon the Museum's collections of personal accounts, film, photographs, memoirs, and artifacts to produce new publications, media products, conferences, and programs, both on site and online.

This position will initially report to the associate vice president of education and access and will serve on the President's Council on Education and Research.

Specific job responsibilities include the following:

  • Leads the Institute and works collaboratively with institute members (including the Samuel Zemurray Stone Senior Historian, the Senior Director of History and Research, the Director of Conference and Symposia, and other historians and research assistants) to develop public history and research priorities.

  • Directs long-range planning related to research, publications, conference, symposia, online degree programs, and other initiatives.

  • Oversees content development and management of the Institute's multiple initiatives, including research, publications, speaking engagements, conference and symposia, and online courses, and works closely with the director of the Museum's WWII Media and Education Center and other professional staff to ensure the successful implementation of these initiatives.

  • Brings entrepreneurial practices to providing broad access to the best WWII scholarship and learning opportunities for Museum visitors, education and travel participants, as well as online audiences on all delivery platforms and channels.

  • Works proactively to develop partnerships with institutes, universities, museums, and research centers that share similar missions with The National WWII Museum.

  • Collaborates with Institute staff, the president and CEO, the Board of Trustees, and Presidential Counselors in ensuring historical accuracy and the integrity of content as it is delivered through exhibits, programs, media productions, publications, and public history.

  • Helps to ensure the integrity of historical content for the institutional advancement department for use in proposals to sponsors, foundations, granting agencies, and other potential donors as well as for the marketing and communications department for use in public and media relations.

  • Oversees Museum committees and work teams responsible for the planning and execution of Institute publications, conferences, symposia, and other key initiatives.

  • Has management responsibility for Institute budget, operations, staff, departmental policies, and planning.

  • Participates in the President's Council on Education and Research, chaired by the president and CEO, which advises the Museum's leadership on its long-range planning and research initiatives for education, exhibits, and programs on World War II.

  • Participates in the preparation of presentations and reports for the Museum's National Board of Trustees, the Board's Committees, and the Presidential Counselors, an advisory body comprised of respected historians, museum leaders, and other scholars.

  • Participates in task forces and projects as assigned.

The ideal candidate will have a PhD (master's degree required) in a discipline of the 20th century, related to American history, politics, diplomacy, or military studies, and a minimum of seven years of leadership and management experience in higher education, military, government, research, or history institutions. In addition, success in publishing and knowledge of publication standards and processes, as well as experience in the planning and execution of conferences and large-scale formal discussions, are essential. Finally, experience in providing strategic direction to staff and outstanding communication and interpersonal skills are a must. The executive director must be willing to work a flexible schedule, including weekends and evenings.

Letter of application with resume/CV will be accepted until position is filled.

Interested candidates should apply online or mail resumes to 945 Magazine St., New Orleans, LA 70130.

Apply now.

 

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SENIOR DIRECTOR OF MEMBERSHIP

This position oversees all functions of membership, tribute products, and any other annual giving initiatives. This position provides primary support to the Associate Vice President for Membership & Fundraising Events by assisting with strategic planning and developing new programmatic initiatives to meet goals and grow revenue, managing programmatic workflow, reviewing and approving all correspondence as well as performance reviews. The Senior Director will also be responsible for ensuring data continuity across all Museum databases, report generation to support Charter Membership (onsite and direct mail), Patriots Circle, Bricks, and Museum Press. Additionally, this position will coordinate staff meetings and participate in Museum work teams as assigned.

The ideal candidate will have a bachelor's degree as well as extensive direct mail marketing and/or annual fundraising experience on a national level, including mail, email, and telemarketing. In addition, three years of supervisory experience and three years experience in managing an annual fund program earning over $1 million are required. Finally, proficiency in Microsoft Office (especially Excel), proficiency in Raisers Edge (or similar donor management system) as well as strong organizational and communication skills are a must.

Interested candidates should apply online or mail resumes to 945 Magazine St., New Orleans, LA 70130.

Apply now.

 

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ASSISTANT DIRECTOR FOR DIGITAL COLLECTIONS

This position reports to the director of curatorial services and is responsible for directing the digitization of the Museum's collections and the subsequent management of these materials, which includes the Museum's accessioned collections of artifacts and archival materials and the entire oral history collection, as well as archival footage and photographs, digital exhibit media, and video lecture content. The assistant director for digital collections works closely with the Museum technologist, who chairs the digitization work team, and serves as a key member of the work team. This position also supervises two processing archivists.

The ideal candidate will have a master's degree from an ALA-accredited program with a concentration in archives management (required) and at least five years experience in a related field. In addition, demonstrated knowledge of collections management systems (KE Emu preferred), proven success in implementing digital asset management solutions and workflows in a complex environment, and an understanding of legal issues around digital asset use are required. Finally, supervisory experience and strong interpersonal and communication skills are a must.

Interested candidates should apply online or mail resumes to 945 Magazine St., New Orleans, LA 70130.

Apply now.

 

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CUSTODIAN EVENT SET UP PERSONNEL

This position reports to the Facilities Manager and is responsible for event set up as well as other custodial tasks. The primary job duties consist of setting up and breaking down tables and chairs for Museum events, floor care, pressure washing and other custodial tasks such as cleaning restrooms, vacuuming, dusting, mopping and cleaning glass.

The ideal candidate will be physically able to perform manual work and be familiar with cleaning procedures and custodial equipment. In addition, the ability to work a flexible schedule is a must.

Interested candidates should apply online or mail resumes to 945 Magazine St., New Orleans, LA 70130.

Apply now.

 

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CUSTODIAN

This position reports to the Facilities Manager and is responsible for custodial tasks. Custodial tasks include general cleaning such as cleaning restrooms, vacuuming, dusting, mopping and cleaning glass as well as special floor care duties.

The ideal candidate will be physically able to perform manual work and be familiar with cleaning procedures and custodial equipment. In addition, the ability to work a flexible schedule is a must and basic knowledge of A/V equipment is helpful.

Interested candidates should apply online or mail resumes to 945 Magazine St., New Orleans, LA 70130.

Apply now.

 

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